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Sync ServiceM8 jobs to Atera as tickets, centralizing field service data. Latenode's visual editor makes setup easy, and affordable execution-based pricing ensures cost-effective, scalable automation across your team.
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Create a New Scenario to Connect ServiceM8 and Atera
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ServiceM8, triggered by another scenario, or executed manually (for testing purposes). In most cases, ServiceM8 or Atera will be your first step. To do this, click "Choose an app," find ServiceM8 or Atera, and select the appropriate trigger to start the scenario.
Add the ServiceM8 Node
Select the ServiceM8 node from the app selection panel on the right.
ServiceM8
Configure the ServiceM8
Click on the ServiceM8 node to configure it. You can modify the ServiceM8 URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Atera Node
Next, click the plus (+) icon on the ServiceM8 node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.
ServiceM8
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Atera
Authenticate Atera
Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.
Configure the ServiceM8 and Atera Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the ServiceM8 and Atera Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Atera
Trigger on Webhook
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ServiceM8
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring ServiceM8, Atera, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the ServiceM8 and Atera integration works as expected. Depending on your setup, data should flow between ServiceM8 and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
ServiceM8 + Atera + Slack: When a new job is created in ServiceM8, a new ticket is created in Atera, and a notification is sent to a designated Slack channel to inform the dispatch team.
Atera + ServiceM8 + Google Sheets: When an Atera ticket is resolved, the resolution time and ServiceM8 job completion time are logged into a Google Sheet for performance analysis.
About ServiceM8
Sync ServiceM8 field service data with other apps inside Latenode to automate scheduling, invoicing, and client communication. Use Latenode's visual editor to build custom workflows triggered by ServiceM8 events, avoiding manual data entry. Connect accounting, CRM, and marketing tools, extending ServiceM8's capabilities without complex coding.
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About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
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How can I connect my ServiceM8 account to Atera using Latenode?
To connect your ServiceM8 account to Atera on Latenode, follow these steps:
Can I sync ServiceM8 jobs to Atera as tickets?
Yes, you can! With Latenode, automatically create Atera tickets from new ServiceM8 jobs, ensuring seamless communication and efficient resource allocation. Centralize all your service requests effortlessly.
What types of tasks can I perform by integrating ServiceM8 with Atera?
Integrating ServiceM8 with Atera allows you to perform various tasks, including:
What ServiceM8 data can I access in Latenode workflows?
You can access a wide range of ServiceM8 data, including job details, client information, invoices, and appointment schedules.
Are there any limitations to the ServiceM8 and Atera integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: