ServiceM8 and Vitally Integration

90% cheaper with Latenode

AI agent that builds your workflows for you

Hundreds of apps to connect

Automatically update Vitally customer health scores based on ServiceM8 job completion data. Latenode's visual editor makes it easier to customize the data mapping, and you only pay for execution time, not per operation.

ServiceM8 + Vitally integration

Connect ServiceM8 and Vitally in minutes with Latenode.

Start for free

Automate your workflow

Swap Apps

ServiceM8

Vitally

Step 1: Choose a Trigger

Step 2: Choose an Action

When this happens...

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

description of the trigger

Name of node

action, for one, delete

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Do this.

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

description of the trigger

Name of node

action, for one, delete

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Try it now

No credit card needed

Without restriction

How to connect ServiceM8 and Vitally

Create a New Scenario to Connect ServiceM8 and Vitally

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ServiceM8, triggered by another scenario, or executed manually (for testing purposes). In most cases, ServiceM8 or Vitally will be your first step. To do this, click "Choose an app," find ServiceM8 or Vitally, and select the appropriate trigger to start the scenario.

Add the ServiceM8 Node

Select the ServiceM8 node from the app selection panel on the right.

+
1

ServiceM8

Configure the ServiceM8

Click on the ServiceM8 node to configure it. You can modify the ServiceM8 URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

+
1

ServiceM8

Node type

#1 ServiceM8

/

Name

Untitled

Connection *

Select

Map

Connect ServiceM8

Sign In
⏡

Run node once

Add the Vitally Node

Next, click the plus (+) icon on the ServiceM8 node, select Vitally from the list of available apps, and choose the action you need from the list of nodes within Vitally.

1

ServiceM8

βš™

+
2

Vitally

Authenticate Vitally

Now, click the Vitally node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Vitally settings. Authentication allows you to use Vitally through Latenode.

1

ServiceM8

βš™

+
2

Vitally

Node type

#2 Vitally

/

Name

Untitled

Connection *

Select

Map

Connect Vitally

Sign In
⏡

Run node once

Configure the ServiceM8 and Vitally Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

1

ServiceM8

βš™

+
2

Vitally

Node type

#2 Vitally

/

Name

Untitled

Connection *

Select

Map

Connect Vitally

Vitally Oauth 2.0

#66e212yt846363de89f97d54
Change

Select an action *

Select

Map

The action ID

⏡

Run node once

Set Up the ServiceM8 and Vitally Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
5

JavaScript

βš™

6

AI Anthropic Claude 3

βš™

+
7

Vitally

1

Trigger on Webhook

βš™

2

ServiceM8

βš™

βš™

3

Iterator

βš™

+
4

Webhook response

Save and Activate the Scenario

After configuring ServiceM8, Vitally, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the ServiceM8 and Vitally integration works as expected. Depending on your setup, data should flow between ServiceM8 and Vitally (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect ServiceM8 and Vitally

ServiceM8 + Vitally + Slack: When a job is completed in ServiceM8 for a client marked as a key customer in Vitally, a notification is sent to the appropriate account manager in Slack.

Vitally + ServiceM8 + Google Sheets: This workflow tracks client health scores from Vitally alongside ServiceM8 job completion data by adding a new row to a Google Sheet for consolidated reporting. This data can be used to improve support or reduce client churn.

ServiceM8 and Vitally integration alternatives

About ServiceM8

Sync ServiceM8 field service data with other apps inside Latenode to automate scheduling, invoicing, and client communication. Use Latenode's visual editor to build custom workflows triggered by ServiceM8 events, avoiding manual data entry. Connect accounting, CRM, and marketing tools, extending ServiceM8's capabilities without complex coding.

About Vitally

Use Vitally in Latenode to centralize customer success data and automate actions based on health scores. Sync data, trigger alerts for at-risk users, and personalize support workflows, all within Latenode's visual editor. Combine Vitally's insights with other tools for smarter, automated customer lifecycle management.

See how Latenode works

FAQ ServiceM8 and Vitally

How can I connect my ServiceM8 account to Vitally using Latenode?

To connect your ServiceM8 account to Vitally on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select ServiceM8 and click on "Connect".
  • Authenticate your ServiceM8 and Vitally accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger customer health score updates based on ServiceM8 job completion?

Yes, you can! Latenode's visual editor lets you automatically update Vitally customer health scores when jobs are completed in ServiceM8, providing real-time insights into customer satisfaction and project status.

What types of tasks can I perform by integrating ServiceM8 with Vitally?

Integrating ServiceM8 with Vitally allows you to perform various tasks, including:

  • Create new Vitally users when new clients are added in ServiceM8.
  • Update customer details in Vitally based on ServiceM8 client information changes.
  • Trigger automated customer surveys via Vitally upon ServiceM8 job completion.
  • Log ServiceM8 job details as events within Vitally for customer history.
  • Send notifications to account managers for urgent ServiceM8 job escalations.

What ServiceM8 data can I access within Latenode workflows?

Latenode gives you access to client details, job information, invoices, and scheduling data within your ServiceM8 account, enabling complex automation.

Are there any limitations to the ServiceM8 and Vitally integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by ServiceM8 and Vitally APIs may affect high-volume workflows.
  • Complex data transformations might require JavaScript knowledge in Latenode.
  • Custom fields in ServiceM8 require careful mapping to corresponding Vitally fields.

Try now