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Automatically update Vitally customer health scores based on ServiceM8 job completion data. Latenode's visual editor makes it easier to customize the data mapping, and you only pay for execution time, not per operation.
Connect ServiceM8 and Vitally in minutes with Latenode.
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Create a New Scenario to Connect ServiceM8 and Vitally
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ServiceM8, triggered by another scenario, or executed manually (for testing purposes). In most cases, ServiceM8 or Vitally will be your first step. To do this, click "Choose an app," find ServiceM8 or Vitally, and select the appropriate trigger to start the scenario.
Add the ServiceM8 Node
Select the ServiceM8 node from the app selection panel on the right.
ServiceM8
Configure the ServiceM8
Click on the ServiceM8 node to configure it. You can modify the ServiceM8 URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Vitally Node
Next, click the plus (+) icon on the ServiceM8 node, select Vitally from the list of available apps, and choose the action you need from the list of nodes within Vitally.
ServiceM8
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Vitally
Authenticate Vitally
Now, click the Vitally node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Vitally settings. Authentication allows you to use Vitally through Latenode.
Configure the ServiceM8 and Vitally Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the ServiceM8 and Vitally Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Vitally
Trigger on Webhook
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ServiceM8
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring ServiceM8, Vitally, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the ServiceM8 and Vitally integration works as expected. Depending on your setup, data should flow between ServiceM8 and Vitally (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
ServiceM8 + Vitally + Slack: When a job is completed in ServiceM8 for a client marked as a key customer in Vitally, a notification is sent to the appropriate account manager in Slack.
Vitally + ServiceM8 + Google Sheets: This workflow tracks client health scores from Vitally alongside ServiceM8 job completion data by adding a new row to a Google Sheet for consolidated reporting. This data can be used to improve support or reduce client churn.
About ServiceM8
Sync ServiceM8 field service data with other apps inside Latenode to automate scheduling, invoicing, and client communication. Use Latenode's visual editor to build custom workflows triggered by ServiceM8 events, avoiding manual data entry. Connect accounting, CRM, and marketing tools, extending ServiceM8's capabilities without complex coding.
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About Vitally
Use Vitally in Latenode to centralize customer success data and automate actions based on health scores. Sync data, trigger alerts for at-risk users, and personalize support workflows, all within Latenode's visual editor. Combine Vitally's insights with other tools for smarter, automated customer lifecycle management.
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How can I connect my ServiceM8 account to Vitally using Latenode?
To connect your ServiceM8 account to Vitally on Latenode, follow these steps:
Can I trigger customer health score updates based on ServiceM8 job completion?
Yes, you can! Latenode's visual editor lets you automatically update Vitally customer health scores when jobs are completed in ServiceM8, providing real-time insights into customer satisfaction and project status.
What types of tasks can I perform by integrating ServiceM8 with Vitally?
Integrating ServiceM8 with Vitally allows you to perform various tasks, including:
What ServiceM8 data can I access within Latenode workflows?
Latenode gives you access to client details, job information, invoices, and scheduling data within your ServiceM8 account, enabling complex automation.
Are there any limitations to the ServiceM8 and Vitally integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: