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Connect Shippo to Customer.io to trigger personalized customer journeys based on shipping events like delays or deliveries. Latenode's visual editor makes this easy, while its affordable pricing scales with your business, unlike step-based platforms.
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Create a New Scenario to Connect Shippo and Customer.io
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Shippo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Shippo or Customer.io will be your first step. To do this, click "Choose an app," find Shippo or Customer.io, and select the appropriate trigger to start the scenario.
Add the Shippo Node
Select the Shippo node from the app selection panel on the right.
Shippo
Add the Customer.io Node
Next, click the plus (+) icon on the Shippo node, select Customer.io from the list of available apps, and choose the action you need from the list of nodes within Customer.io.
Shippo
β
Customer.io
Authenticate Customer.io
Now, click the Customer.io node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Customer.io settings. Authentication allows you to use Customer.io through Latenode.
Configure the Shippo and Customer.io Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Shippo and Customer.io Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
β
Customer.io
Trigger on Webhook
β
Shippo
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β
Iterator
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Webhook response
Save and Activate the Scenario
After configuring Shippo, Customer.io, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Shippo and Customer.io integration works as expected. Depending on your setup, data should flow between Shippo and Customer.io (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Shopify + Shippo + Customer.io: When a new order is created in Shopify, create an order in Shippo. When the shipping label is created in Shippo, update the customer in Customer.io with the tracking number.
Shippo + Customer.io + Slack: When a new shipping label is created in Shippo, check if it is marked as 'delayed'. If the customer associated with the order is in a high-value segment in Customer.io, send a notification to a Slack channel.
About Shippo
Connect Shippo to Latenode and automate shipping tasks. Create workflows that trigger label generation or shipment tracking updates based on order events. Combine Shippo with other apps to streamline fulfillment, inventory, and customer notifications, all visually and without code, scaling affordably.
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About Customer.io
Use Customer.io in Latenode to automate personalized messaging based on real-time user behavior. React instantly to events like purchases or sign-ups. Build flows that segment users, trigger custom emails, and update profiles automatically. Orchestrate complex campaigns and keep data consistent across platforms.
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How can I connect my Shippo account to Customer.io using Latenode?
To connect your Shippo account to Customer.io on Latenode, follow these steps:
Can I trigger Customer.io emails upon shipment creation?
Yes, you can! Latenode lets you automate emails based on Shippo events. Notify customers instantly when their order ships, improving satisfaction and reducing support inquiries.
What types of tasks can I perform by integrating Shippo with Customer.io?
Integrating Shippo with Customer.io allows you to perform various tasks, including:
How secure is my Shippo data when using Latenode?
Latenode employs industry-standard security practices, including encryption, to ensure your Shippo data is protected throughout the integration process.
Are there any limitations to the Shippo and Customer.io integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: