Shopify and OpenPhone Integration

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Automatically text customers via OpenPhone when they place Shopify orders. Latenode's visual editor lets you customize messages and logic easily, while affordable execution-based pricing ensures it scales with your sales volume.

Shopify + OpenPhone integration

Connect Shopify and OpenPhone in minutes with Latenode.

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Swap Apps

Shopify

OpenPhone

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Shopify and OpenPhone

Create a New Scenario to Connect Shopify and OpenPhone

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Shopify, triggered by another scenario, or executed manually (for testing purposes). In most cases, Shopify or OpenPhone will be your first step. To do this, click "Choose an app," find Shopify or OpenPhone, and select the appropriate trigger to start the scenario.

Add the Shopify Node

Select the Shopify node from the app selection panel on the right.

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Shopify

Configure the Shopify

Click on the Shopify node to configure it. You can modify the Shopify URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Shopify

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Connect Shopify

Sign In
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Run node once

Add the OpenPhone Node

Next, click the plus (+) icon on the Shopify node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.

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Shopify

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OpenPhone

Authenticate OpenPhone

Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.

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OpenPhone

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Connect OpenPhone

Sign In
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Run node once

Configure the Shopify and OpenPhone Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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OpenPhone Oauth 2.0

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Change

Select an action *

Select

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The action ID

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Run node once

Set Up the Shopify and OpenPhone Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Webhook response

Save and Activate the Scenario

After configuring Shopify, OpenPhone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Shopify and OpenPhone integration works as expected. Depending on your setup, data should flow between Shopify and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Shopify and OpenPhone

Shopify + OpenPhone + Slack: When a new order is placed in Shopify, a thank you SMS is sent to the customer via OpenPhone. A notification is also sent to the sales channel in Slack to alert them of the new order.

OpenPhone + Shopify + Zendesk: When a call is missed in OpenPhone, the automation searches for the customer in Shopify. If found, a Zendesk ticket is created, linking to the customer's Shopify order history.

Shopify and OpenPhone integration alternatives

About Shopify

Sync Shopify orders, customers, or inventory data with other apps using Latenode. Automate fulfillment, update databases, or trigger marketing campaigns based on sales events. Use visual workflows to customize logic without code, and scale processes affordably based on execution time.

Related categories

About OpenPhone

Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.

See how Latenode works

FAQ Shopify and OpenPhone

How can I connect my Shopify account to OpenPhone using Latenode?

To connect your Shopify account to OpenPhone on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Shopify and click on "Connect".
  • Authenticate your Shopify and OpenPhone accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I send SMS order updates via OpenPhone?

Yes, you can! Latenode lets you automate personalized SMS updates through OpenPhone for every new Shopify order, enhancing customer communication and satisfaction.

What types of tasks can I perform by integrating Shopify with OpenPhone?

Integrating Shopify with OpenPhone allows you to perform various tasks, including:

  • Send automated SMS notifications for new Shopify orders.
  • Create OpenPhone contacts for new Shopify customers.
  • Log Shopify order details in OpenPhone conversation notes.
  • Trigger OpenPhone calls for high-value Shopify orders.
  • Automatically update customer details between Shopify and OpenPhone.

Can I use JavaScript code to transform Shopify data in Latenode?

Yes, Latenode allows using JavaScript code blocks to manipulate Shopify data, providing advanced data processing and custom logic within your workflows.

Are there any limitations to the Shopify and OpenPhone integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript knowledge.
  • Rate limits on Shopify and OpenPhone APIs can impact workflow speed.
  • Real-time updates depend on the polling interval of the APIs.

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