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Automatically engage clients after Simplybook appointments using Customer.io. Latenode’s visual editor and affordable execution-based pricing make customized follow-ups easier, boosting retention without complex code.
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In the workspace, click the “Create New Scenario” button.

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Simplybook, triggered by another scenario, or executed manually (for testing purposes). In most cases, Simplybook or Customer.io will be your first step. To do this, click "Choose an app," find Simplybook or Customer.io, and select the appropriate trigger to start the scenario.

Select the Simplybook node from the app selection panel on the right.

Simplybook
Click on the Simplybook node to configure it. You can modify the Simplybook URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Simplybook node, select Customer.io from the list of available apps, and choose the action you need from the list of nodes within Customer.io.

Simplybook
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Customer.io
Now, click the Customer.io node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Customer.io settings. Authentication allows you to use Customer.io through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Customer.io
Trigger on Webhook
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Simplybook
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Iterator
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Webhook response
After configuring Simplybook, Customer.io, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking “Run once” and triggering an event to check if the Simplybook and Customer.io integration works as expected. Depending on your setup, data should flow between Simplybook and Customer.io (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Simplybook + Customer.io + Zoom: When a new booking is made in Simplybook, a new customer profile is created or updated in Customer.io. Then, a Zoom meeting is scheduled and the registrant is added to the meeting.
Customer.io + Simplybook + Slack: When a customer from a specific Customer.io segment books a service in Simplybook, a notification is sent to a Slack channel to alert the sales team.
About Simplybook
Automate booking workflows with Simplybook in Latenode. Sync schedules, manage appointments, and trigger follow-up actions without manual work. Connect booking data to CRMs, payment gateways, or marketing tools. Latenode's visual builder and flexible integrations make automating complex booking processes easy and scalable, exceeding Simplybook's built-in options.
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About Customer.io
Use Customer.io in Latenode to automate personalized messaging based on real-time user behavior. React instantly to events like purchases or sign-ups. Build flows that segment users, trigger custom emails, and update profiles automatically. Orchestrate complex campaigns and keep data consistent across platforms.
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How can I connect my Simplybook account to Customer.io using Latenode?
To connect your Simplybook account to Customer.io on Latenode, follow these steps:
Can I personalize messages based on booking data?
Yes, you can! Latenode's data mapping allows you to use Simplybook booking details to personalize Customer.io messages, improving engagement and customer experience.
What types of tasks can I perform by integrating Simplybook with Customer.io?
Integrating Simplybook with Customer.io allows you to perform various tasks, including:
Can I use custom JavaScript with Simplybook?
Yes, Latenode lets you use JavaScript to transform Simplybook data before sending it to Customer.io, allowing advanced data manipulation.
Are there any limitations to the Simplybook and Customer.io integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: