Slack bot and WhatsApp Business Cloud Integration

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Connect your Slack bot to WhatsApp Business Cloud for instant support. Latenode's visual editor makes it easy to build custom conversational flows, while affordable execution pricing ensures scaling is simple.

Slack bot + WhatsApp Business Cloud integration

Connect Slack bot and WhatsApp Business Cloud in minutes with Latenode.

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Automate your workflow

Swap Apps

Slack bot

WhatsApp Business Cloud

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Slack bot and WhatsApp Business Cloud

Create a New Scenario to Connect Slack bot and WhatsApp Business Cloud

In the workspace, click the โ€œCreate New Scenarioโ€ button.

Add the First Step

Add the first node โ€“ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Slack bot, triggered by another scenario, or executed manually (for testing purposes). In most cases, Slack bot or WhatsApp Business Cloud will be your first step. To do this, click "Choose an app," find Slack bot or WhatsApp Business Cloud, and select the appropriate trigger to start the scenario.

Add the Slack bot Node

Select the Slack bot node from the app selection panel on the right.

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Slack bot

Configure the Slack bot

Click on the Slack bot node to configure it. You can modify the Slack bot URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Add the WhatsApp Business Cloud Node

Next, click the plus (+) icon on the Slack bot node, select WhatsApp Business Cloud from the list of available apps, and choose the action you need from the list of nodes within WhatsApp Business Cloud.

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Authenticate WhatsApp Business Cloud

Now, click the WhatsApp Business Cloud node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your WhatsApp Business Cloud settings. Authentication allows you to use WhatsApp Business Cloud through Latenode.

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Configure the Slack bot and WhatsApp Business Cloud Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

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Run node once

Set Up the Slack bot and WhatsApp Business Cloud Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that donโ€™t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Slack bot, WhatsApp Business Cloud, and any additional nodes, donโ€™t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking โ€œRun onceโ€ and triggering an event to check if the Slack bot and WhatsApp Business Cloud integration works as expected. Depending on your setup, data should flow between Slack bot and WhatsApp Business Cloud (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Slack bot and WhatsApp Business Cloud

WhatsApp Business Cloud + Slack bot + Google Sheets: When a WhatsApp Business Cloud message is sent, log the conversation details, including sender, recipient, and message content, into a Google Sheet via a Slack bot command for record-keeping and analysis.

WhatsApp Business Cloud + Twilio + Slack bot: Monitor for unanswered messages in WhatsApp Business Cloud. If a message isn't replied to within a set time, escalate the issue by sending an SMS via Twilio and notifying the support team via a Slack bot message in a dedicated channel.

Slack bot and WhatsApp Business Cloud integration alternatives

About Slack bot

Use Slack bot within Latenode to automate notifications and actions based on real-time triggers. Update databases, post alerts, or start complex workflows directly from Slack commands. Latenode lets you visually build and scale these interactions without code, adding custom logic and connecting to any API with ease.

About WhatsApp Business Cloud

Use WhatsApp Business Cloud in Latenode for automated messaging workflows. Send personalized updates, order confirmations, or support replies. Integrate it with your CRM, e-commerce platform, or database. Automate routing and customize messages with Latenode's visual editor and JavaScript support for flexible, scalable communication.

See how Latenode works

FAQ Slack bot and WhatsApp Business Cloud

How can I connect my Slack bot account to WhatsApp Business Cloud using Latenode?

To connect your Slack bot account to WhatsApp Business Cloud on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Slack bot and click on "Connect".
  • Authenticate your Slack bot and WhatsApp Business Cloud accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I forward urgent Slack bot messages to WhatsApp Business Cloud?

Yes, you can! Latenode's visual editor and advanced logic let you filter Slack bot messages and automatically forward critical alerts to WhatsApp Business Cloud, ensuring immediate attention to urgent issues.

What types of tasks can I perform by integrating Slack bot with WhatsApp Business Cloud?

Integrating Slack bot with WhatsApp Business Cloud allows you to perform various tasks, including:

  • Send WhatsApp Business Cloud notifications upon specific Slack bot commands.
  • Create new WhatsApp Business Cloud contacts from Slack bot user information.
  • Automatically update WhatsApp Business Cloud profiles from Slack bot interactions.
  • Forward customer inquiries from Slack bot to a WhatsApp Business Cloud support channel.
  • Trigger automated WhatsApp Business Cloud messages based on Slack bot events.

How do I handle errors in Slack bot workflows on Latenode?

Latenode provides robust error handling with detailed logs, retry mechanisms, and the ability to trigger notifications, ensuring reliable Slack bot workflows.

Are there any limitations to the Slack bot and WhatsApp Business Cloud integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits of both Slack bot and WhatsApp Business Cloud APIs apply.
  • Complex workflows may require JavaScript coding for advanced transformations.
  • File size limits may apply when transferring media between the two platforms.

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