Smartsheet and Vitally Integration

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Sync Smartsheet project data to Vitally to track customer success metrics. Use Latenode's JavaScript functions to transform data, plus scale affordably as usage grows with execution-based pricing.

Smartsheet + Vitally integration

Connect Smartsheet and Vitally in minutes with Latenode.

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Automate your workflow

Swap Apps

Smartsheet

Vitally

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Smartsheet and Vitally

Create a New Scenario to Connect Smartsheet and Vitally

In the workspace, click the โ€œCreate New Scenarioโ€ button.

Add the First Step

Add the first node โ€“ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Smartsheet, triggered by another scenario, or executed manually (for testing purposes). In most cases, Smartsheet or Vitally will be your first step. To do this, click "Choose an app," find Smartsheet or Vitally, and select the appropriate trigger to start the scenario.

Add the Smartsheet Node

Select the Smartsheet node from the app selection panel on the right.

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Configure the Smartsheet

Click on the Smartsheet node to configure it. You can modify the Smartsheet URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Vitally Node

Next, click the plus (+) icon on the Smartsheet node, select Vitally from the list of available apps, and choose the action you need from the list of nodes within Vitally.

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Authenticate Vitally

Now, click the Vitally node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Vitally settings. Authentication allows you to use Vitally through Latenode.

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Configure the Smartsheet and Vitally Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Set Up the Smartsheet and Vitally Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that donโ€™t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Smartsheet, Vitally, and any additional nodes, donโ€™t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking โ€œRun onceโ€ and triggering an event to check if the Smartsheet and Vitally integration works as expected. Depending on your setup, data should flow between Smartsheet and Vitally (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Smartsheet and Vitally

Smartsheet + Vitally + Slack: When a new event occurs in Smartsheet (e.g., a row is updated), the automation retrieves the relevant row data. Based on the updated project status in Smartsheet, it updates the customer's health score in Vitally. Finally, a Slack message is sent to the account manager to notify them of the change in health score.

Vitally + Smartsheet + Google Sheets: When a customer enters a new lifecycle stage in Vitally, a new row is created in Smartsheet to track this stage. Simultaneously, key metrics related to this customer and stage are added to a Google Sheet for reporting and analysis.

Smartsheet and Vitally integration alternatives

About Smartsheet

Use Smartsheet in Latenode to automate project tracking and data collection. Update sheets from any trigger, like form submissions or database changes. Automate reporting by sending data to other apps and skip manual updates. Low-code tools and JS nodes add custom logic for advanced workflow control.

About Vitally

Use Vitally in Latenode to centralize customer success data and automate actions based on health scores. Sync data, trigger alerts for at-risk users, and personalize support workflows, all within Latenode's visual editor. Combine Vitally's insights with other tools for smarter, automated customer lifecycle management.

See how Latenode works

FAQ Smartsheet and Vitally

How can I connect my Smartsheet account to Vitally using Latenode?

To connect your Smartsheet account to Vitally on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Smartsheet and click on "Connect".
  • Authenticate your Smartsheet and Vitally accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update Vitally based on Smartsheet changes?

Yes! Latenode allows real-time updates from Smartsheet to Vitally, ensuring your customer success platform reflects the latest project statuses and eliminates manual data entry.

What types of tasks can I perform by integrating Smartsheet with Vitally?

Integrating Smartsheet with Vitally allows you to perform various tasks, including:

  • Create new Vitally accounts when new rows are added to a Smartsheet.
  • Update existing Vitally accounts when data in Smartsheet is modified.
  • Trigger alerts in Vitally when a project in Smartsheet reaches a certain milestone.
  • Generate reports in Smartsheet based on data aggregated from Vitally.
  • Synchronize customer health scores between Vitally and Smartsheet automatically.

How does Latenode handle errors when integrating Smartsheet?

Latenode provides detailed error logging and retry mechanisms, ensuring reliable data flow and clear troubleshooting for your Smartsheet workflows.

Are there any limitations to the Smartsheet and Vitally integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Smartsheet formulas might not directly translate to Vitally fields.
  • Rate limits imposed by Smartsheet and Vitally APIs can affect high-volume data transfers.
  • Custom field mappings require careful configuration to ensure data accuracy.

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