Smartsheet and WhatsApp Business Cloud Integration

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Update Smartsheet rows directly from WhatsApp Business Cloud messages. Latenode's visual editor makes it easier to map data, scale automation affordably, and add custom logic using JavaScript.

Smartsheet + WhatsApp Business Cloud integration

Connect Smartsheet and WhatsApp Business Cloud in minutes with Latenode.

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Automate your workflow

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Smartsheet

WhatsApp Business Cloud

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Smartsheet and WhatsApp Business Cloud

Create a New Scenario to Connect Smartsheet and WhatsApp Business Cloud

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Smartsheet, triggered by another scenario, or executed manually (for testing purposes). In most cases, Smartsheet or WhatsApp Business Cloud will be your first step. To do this, click "Choose an app," find Smartsheet or WhatsApp Business Cloud, and select the appropriate trigger to start the scenario.

Add the Smartsheet Node

Select the Smartsheet node from the app selection panel on the right.

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Smartsheet

Configure the Smartsheet

Click on the Smartsheet node to configure it. You can modify the Smartsheet URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Map

Connect Smartsheet

Sign In
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Run node once

Add the WhatsApp Business Cloud Node

Next, click the plus (+) icon on the Smartsheet node, select WhatsApp Business Cloud from the list of available apps, and choose the action you need from the list of nodes within WhatsApp Business Cloud.

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Smartsheet

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WhatsApp Business Cloud

Authenticate WhatsApp Business Cloud

Now, click the WhatsApp Business Cloud node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your WhatsApp Business Cloud settings. Authentication allows you to use WhatsApp Business Cloud through Latenode.

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WhatsApp Business Cloud

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Map

Connect WhatsApp Business Cloud

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Run node once

Configure the Smartsheet and WhatsApp Business Cloud Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Map

Connect WhatsApp Business Cloud

WhatsApp Business Cloud Oauth 2.0

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Select an action *

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Map

The action ID

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Run node once

Set Up the Smartsheet and WhatsApp Business Cloud Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Webhook response

Save and Activate the Scenario

After configuring Smartsheet, WhatsApp Business Cloud, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Smartsheet and WhatsApp Business Cloud integration works as expected. Depending on your setup, data should flow between Smartsheet and WhatsApp Business Cloud (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Smartsheet and WhatsApp Business Cloud

Smartsheet + Twilio + WhatsApp Business Cloud: When a new row is added to a Smartsheet, Twilio sends an SMS alert and WhatsApp Business Cloud sends a message to notify relevant personnel for immediate review.

WhatsApp Business Cloud + Smartsheet + Google Sheets: Log WhatsApp inquiries into Smartsheet and summarize the data into Google Sheets for reporting purposes.

Smartsheet and WhatsApp Business Cloud integration alternatives

About Smartsheet

Use Smartsheet in Latenode to automate project tracking and data collection. Update sheets from any trigger, like form submissions or database changes. Automate reporting by sending data to other apps and skip manual updates. Low-code tools and JS nodes add custom logic for advanced workflow control.

About WhatsApp Business Cloud

Use WhatsApp Business Cloud in Latenode for automated messaging workflows. Send personalized updates, order confirmations, or support replies. Integrate it with your CRM, e-commerce platform, or database. Automate routing and customize messages with Latenode's visual editor and JavaScript support for flexible, scalable communication.

See how Latenode works

FAQ Smartsheet and WhatsApp Business Cloud

How can I connect my Smartsheet account to WhatsApp Business Cloud using Latenode?

To connect your Smartsheet account to WhatsApp Business Cloud on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Smartsheet and click on "Connect".
  • Authenticate your Smartsheet and WhatsApp Business Cloud accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I send automated WhatsApp messages based on Smartsheet updates?

Yes! With Latenode, trigger WhatsApp messages from Smartsheet changes. Use no-code blocks or JavaScript for advanced logic, ensuring instant, personalized updates to your contacts.

What types of tasks can I perform by integrating Smartsheet with WhatsApp Business Cloud?

Integrating Smartsheet with WhatsApp Business Cloud allows you to perform various tasks, including:

  • Send WhatsApp notifications for new Smartsheet row additions.
  • Update Smartsheet data based on WhatsApp message responses.
  • Automatically send reminders via WhatsApp for approaching deadlines in Smartsheet.
  • Generate personalized WhatsApp messages from Smartsheet data fields.
  • Create new Smartsheet rows from data captured via WhatsApp interactions.

How can I format dates from Smartsheet inside WhatsApp messages?

Use Latenode's JavaScript blocks to format Smartsheet dates before sending them via WhatsApp, ensuring correct and readable dates.

Are there any limitations to the Smartsheet and WhatsApp Business Cloud integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits of both Smartsheet and WhatsApp Business Cloud APIs apply.
  • Complex data transformations may require JavaScript knowledge.
  • Attachments sent via WhatsApp must adhere to WhatsApp's file size restrictions.

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