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Update Smartsheet rows directly from WhatsApp Business Cloud messages. Latenode's visual editor makes it easier to map data, scale automation affordably, and add custom logic using JavaScript.
Connect Smartsheet and WhatsApp Business Cloud in minutes with Latenode.
Create Smartsheet to WhatsApp Business Cloud workflow
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Smartsheet, triggered by another scenario, or executed manually (for testing purposes). In most cases, Smartsheet or WhatsApp Business Cloud will be your first step. To do this, click "Choose an app," find Smartsheet or WhatsApp Business Cloud, and select the appropriate trigger to start the scenario.

Select the Smartsheet node from the app selection panel on the right.

Smartsheet
Click on the Smartsheet node to configure it. You can modify the Smartsheet URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Smartsheet node, select WhatsApp Business Cloud from the list of available apps, and choose the action you need from the list of nodes within WhatsApp Business Cloud.

Smartsheet
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WhatsApp Business Cloud
Now, click the WhatsApp Business Cloud node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your WhatsApp Business Cloud settings. Authentication allows you to use WhatsApp Business Cloud through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
β
WhatsApp Business Cloud
Trigger on Webhook
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Smartsheet
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β
Iterator
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Webhook response
After configuring Smartsheet, WhatsApp Business Cloud, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Smartsheet and WhatsApp Business Cloud integration works as expected. Depending on your setup, data should flow between Smartsheet and WhatsApp Business Cloud (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Smartsheet + Twilio + WhatsApp Business Cloud: When a new row is added to a Smartsheet, Twilio sends an SMS alert and WhatsApp Business Cloud sends a message to notify relevant personnel for immediate review.
WhatsApp Business Cloud + Smartsheet + Google Sheets: Log WhatsApp inquiries into Smartsheet and summarize the data into Google Sheets for reporting purposes.
About Smartsheet
Use Smartsheet in Latenode to automate project tracking and data collection. Update sheets from any trigger, like form submissions or database changes. Automate reporting by sending data to other apps and skip manual updates. Low-code tools and JS nodes add custom logic for advanced workflow control.
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About WhatsApp Business Cloud
Use WhatsApp Business Cloud in Latenode for automated messaging workflows. Send personalized updates, order confirmations, or support replies. Integrate it with your CRM, e-commerce platform, or database. Automate routing and customize messages with Latenode's visual editor and JavaScript support for flexible, scalable communication.
Related categories
How can I connect my Smartsheet account to WhatsApp Business Cloud using Latenode?
To connect your Smartsheet account to WhatsApp Business Cloud on Latenode, follow these steps:
Can I send automated WhatsApp messages based on Smartsheet updates?
Yes! With Latenode, trigger WhatsApp messages from Smartsheet changes. Use no-code blocks or JavaScript for advanced logic, ensuring instant, personalized updates to your contacts.
What types of tasks can I perform by integrating Smartsheet with WhatsApp Business Cloud?
Integrating Smartsheet with WhatsApp Business Cloud allows you to perform various tasks, including:
How can I format dates from Smartsheet inside WhatsApp messages?
Use Latenode's JavaScript blocks to format Smartsheet dates before sending them via WhatsApp, ensuring correct and readable dates.
Are there any limitations to the Smartsheet and WhatsApp Business Cloud integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: