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Sync SmartSuite project data with Vitally to get a real-time view of user impact. Latenode’s visual editor lets you customize the data flow, while affordable execution-based pricing helps you scale insights without breaking the bank.
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Create a New Scenario to Connect SmartSuite and Vitally
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a SmartSuite, triggered by another scenario, or executed manually (for testing purposes). In most cases, SmartSuite or Vitally will be your first step. To do this, click "Choose an app," find SmartSuite or Vitally, and select the appropriate trigger to start the scenario.
Add the SmartSuite Node
Select the SmartSuite node from the app selection panel on the right.
SmartSuite
Configure the SmartSuite
Click on the SmartSuite node to configure it. You can modify the SmartSuite URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Vitally Node
Next, click the plus (+) icon on the SmartSuite node, select Vitally from the list of available apps, and choose the action you need from the list of nodes within Vitally.
SmartSuite
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Vitally
Authenticate Vitally
Now, click the Vitally node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Vitally settings. Authentication allows you to use Vitally through Latenode.
Configure the SmartSuite and Vitally Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the SmartSuite and Vitally Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Vitally
Trigger on Webhook
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SmartSuite
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring SmartSuite, Vitally, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the SmartSuite and Vitally integration works as expected. Depending on your setup, data should flow between SmartSuite and Vitally (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
SmartSuite + Vitally + Slack: When a new project is created in SmartSuite, Vitally updates the customer's health score based on the project details. A Slack notification is sent to the relevant account manager to inform them of the health score update.
Vitally + SmartSuite + Zendesk: When Vitally detects a user at churn risk (detected via some criteria which is not specified), a task is created in SmartSuite to follow up with the user. Additionally, a Zendesk ticket is created for the support team to investigate and address the potential churn.
About SmartSuite
Use SmartSuite in Latenode to build flexible data workflows. Automate tasks like project management, CRM updates, or inventory tracking. Latenode adds custom logic, AI processing, and file handling to SmartSuite's structured data, creating scalable solutions that go beyond basic automation.
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About Vitally
Use Vitally in Latenode to centralize customer success data and automate actions based on health scores. Sync data, trigger alerts for at-risk users, and personalize support workflows, all within Latenode's visual editor. Combine Vitally's insights with other tools for smarter, automated customer lifecycle management.
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How can I connect my SmartSuite account to Vitally using Latenode?
To connect your SmartSuite account to Vitally on Latenode, follow these steps:
Can I automatically update Vitally from SmartSuite project changes?
Yes, you can! Latenode's visual editor lets you sync project updates instantly, ensuring Vitally always reflects the latest SmartSuite data. Improve customer success with real-time insights.
What types of tasks can I perform by integrating SmartSuite with Vitally?
Integrating SmartSuite with Vitally allows you to perform various tasks, including:
What SmartSuite data triggers automations inside Latenode?
Latenode triggers automations from new or updated SmartSuite records, providing flexible workflow initiation.
Are there any limitations to the SmartSuite and Vitally integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: