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Automatically send SMS updates via Smsapi to users who submit feedback in Userback. Latenode lets you visually tailor notifications based on feedback type, and scale affordably with usage-based pricing.
Connect Smsapi and Userback in minutes with Latenode.
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Create a New Scenario to Connect Smsapi and Userback
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Smsapi, triggered by another scenario, or executed manually (for testing purposes). In most cases, Smsapi or Userback will be your first step. To do this, click "Choose an app," find Smsapi or Userback, and select the appropriate trigger to start the scenario.
Add the Smsapi Node
Select the Smsapi node from the app selection panel on the right.
Smsapi
Add the Userback Node
Next, click the plus (+) icon on the Smsapi node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.
Smsapi
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Userback
Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Smsapi and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Smsapi and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Userback
Trigger on Webhook
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Smsapi
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Smsapi, Userback, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Smsapi and Userback integration works as expected. Depending on your setup, data should flow between Smsapi and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Userback + Smsapi + Slack: When negative feedback is submitted in Userback, an SMS is sent to the support team, and a notification is sent to a designated Slack channel.
Userback + Zendesk + Smsapi: New feedback in Userback automatically creates a ticket in Zendesk, and a support agent receives an SMS notification about the new ticket.
About Smsapi
Use Smsapi in Latenode to automate SMS notifications and alerts within your workflows. Send appointment reminders, order updates, or critical alerts automatically based on triggers from your apps. Unlike basic SMS integrations, Latenode allows you to customize messages with data transformations and conditional logic, ensuring relevant and timely communication for each user, scaling with your business needs.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
Related categories
How can I connect my Smsapi account to Userback using Latenode?
To connect your Smsapi account to Userback on Latenode, follow these steps:
Can I send SMS alerts for new Userback feedback?
Yes, you can! Latenode's visual editor makes it simple to trigger Smsapi messages based on new feedback in Userback, ensuring prompt awareness of crucial user insights, improving response times.
What types of tasks can I perform by integrating Smsapi with Userback?
Integrating Smsapi with Userback allows you to perform various tasks, including:
Can I use custom variables from Userback in my Smsapi messages?
Yes! Latenode lets you map data fields from Userback to your Smsapi messages, allowing for highly personalized SMS notifications based on user feedback details.
Are there any limitations to the Smsapi and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: