Smsapi and Userback Integration

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Automatically send SMS updates via Smsapi to users who submit feedback in Userback. Latenode lets you visually tailor notifications based on feedback type, and scale affordably with usage-based pricing.

Smsapi + Userback integration

Connect Smsapi and Userback in minutes with Latenode.

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Automate your workflow

Swap Apps

Smsapi

Userback

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Smsapi and Userback

Create a New Scenario to Connect Smsapi and Userback

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Smsapi, triggered by another scenario, or executed manually (for testing purposes). In most cases, Smsapi or Userback will be your first step. To do this, click "Choose an app," find Smsapi or Userback, and select the appropriate trigger to start the scenario.

Add the Smsapi Node

Select the Smsapi node from the app selection panel on the right.

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Smsapi

Configure the Smsapi

Click on the Smsapi node to configure it. You can modify the Smsapi URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Smsapi

Sign In
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Run node once

Add the Userback Node

Next, click the plus (+) icon on the Smsapi node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.

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Userback

Authenticate Userback

Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.

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Configure the Smsapi and Userback Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Userback Oauth 2.0

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The action ID

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Run node once

Set Up the Smsapi and Userback Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Smsapi, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Smsapi and Userback integration works as expected. Depending on your setup, data should flow between Smsapi and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Smsapi and Userback

Userback + Smsapi + Slack: When negative feedback is submitted in Userback, an SMS is sent to the support team, and a notification is sent to a designated Slack channel.

Userback + Zendesk + Smsapi: New feedback in Userback automatically creates a ticket in Zendesk, and a support agent receives an SMS notification about the new ticket.

Smsapi and Userback integration alternatives

About Smsapi

Use Smsapi in Latenode to automate SMS notifications and alerts within your workflows. Send appointment reminders, order updates, or critical alerts automatically based on triggers from your apps. Unlike basic SMS integrations, Latenode allows you to customize messages with data transformations and conditional logic, ensuring relevant and timely communication for each user, scaling with your business needs.

About Userback

Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.

See how Latenode works

FAQ Smsapi and Userback

How can I connect my Smsapi account to Userback using Latenode?

To connect your Smsapi account to Userback on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Smsapi and click on "Connect".
  • Authenticate your Smsapi and Userback accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I send SMS alerts for new Userback feedback?

Yes, you can! Latenode's visual editor makes it simple to trigger Smsapi messages based on new feedback in Userback, ensuring prompt awareness of crucial user insights, improving response times.

What types of tasks can I perform by integrating Smsapi with Userback?

Integrating Smsapi with Userback allows you to perform various tasks, including:

  • Sending SMS notifications for critical Userback feedback submissions.
  • Automatically alerting support teams about urgent issues via SMS.
  • Creating personalized SMS campaigns based on user feedback data.
  • Triggering Userback surveys based on SMS interaction patterns.
  • Sending automated SMS replies to new feedback submissions.

Can I use custom variables from Userback in my Smsapi messages?

Yes! Latenode lets you map data fields from Userback to your Smsapi messages, allowing for highly personalized SMS notifications based on user feedback details.

Are there any limitations to the Smsapi and Userback integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • SMS delivery rates may vary based on carrier policies and geographical location.
  • The number of SMS messages you can send is subject to your Smsapi plan limits.
  • Complex data transformations may require JavaScript knowledge.

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