How to connect Basecamp and CloudTalk
Create a New Scenario to Connect Basecamp and CloudTalk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Basecamp, triggered by another scenario, or executed manually (for testing purposes). In most cases, Basecamp or CloudTalk will be your first step. To do this, click "Choose an app," find Basecamp or CloudTalk, and select the appropriate trigger to start the scenario.

Add the Basecamp Node
Select the Basecamp node from the app selection panel on the right.

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Configure the Basecamp
Click on the Basecamp node to configure it. You can modify the Basecamp URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the Basecamp node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.

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Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Basecamp and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Basecamp and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Save and Activate the Scenario
After configuring Basecamp, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Basecamp and CloudTalk integration works as expected. Depending on your setup, data should flow between Basecamp and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Basecamp and CloudTalk
CloudTalk + Basecamp + Slack: When a new call is registered in CloudTalk, a task is created in Basecamp to follow up on the call. A notification is then sent to a designated Slack channel to inform the team.
CloudTalk + Google Sheets + Basecamp: When a new call is received by CloudTalk, the call data is added to a Google Sheet. Then, a message summarizing the call data is posted as an update in a specified Basecamp project.
Basecamp and CloudTalk integration alternatives
About Basecamp
Integrate Basecamp with Latenode to automate project updates and task management. Automatically create Basecamp to-dos from new leads or form submissions. Use Latenode's visual editor to sync tasks across platforms, notify teams, and ensure project milestones trigger downstream processes — all without manual updates.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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See how Latenode works
FAQ Basecamp and CloudTalk
How can I connect my Basecamp account to CloudTalk using Latenode?
To connect your Basecamp account to CloudTalk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Basecamp and click on "Connect".
- Authenticate your Basecamp and CloudTalk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Basecamp to-dos from missed CloudTalk calls?
Yes, you can! Latenode enables this and more. Automate task creation based on call data, ensuring follow-ups aren't missed. Plus, customize workflows with JavaScript for advanced logic.
What types of tasks can I perform by integrating Basecamp with CloudTalk?
Integrating Basecamp with CloudTalk allows you to perform various tasks, including:
- Create new Basecamp projects for each new CloudTalk customer.
- Log CloudTalk call details as comments in Basecamp to-dos.
- Update Basecamp task statuses based on call outcomes in CloudTalk.
- Send SMS via CloudTalk when a Basecamp task is completed.
- Trigger a CloudTalk call to a contact when their Basecamp task is overdue.
Can I trigger CloudTalk calls based on Basecamp project updates?
Yes! Latenode allows you to trigger actions in CloudTalk based on updates in Basecamp projects, enhancing communication and task management.
Are there any limitations to the Basecamp and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Basecamp and CloudTalk APIs may affect high-volume workflows.
- Complex data transformations might require custom JavaScript code.
- Real-time updates depend on the polling frequency configured in Latenode.