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How to connect Basecamp and Delighted
Create a New Scenario to Connect Basecamp and Delighted
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Basecamp, triggered by another scenario, or executed manually (for testing purposes). In most cases, Basecamp or Delighted will be your first step. To do this, click "Choose an app," find Basecamp or Delighted, and select the appropriate trigger to start the scenario.
Add the Basecamp Node
Select the Basecamp node from the app selection panel on the right.
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Configure the Basecamp
Click on the Basecamp node to configure it. You can modify the Basecamp URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the Basecamp node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
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Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Basecamp and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Basecamp and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Basecamp, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Basecamp and Delighted integration works as expected. Depending on your setup, data should flow between Basecamp and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Basecamp and Delighted
Delighted + Basecamp + Slack: When a new negative response is received in Delighted, a corresponding task is created in Basecamp. A notification with a link to the Basecamp task is then sent to a designated Slack channel.
Delighted + Basecamp + Zendesk: When a new negative response is received in Delighted, a task is created in Basecamp to address the feedback and a ticket is opened in Zendesk for customer support follow-up.
Basecamp and Delighted integration alternatives
About Basecamp
Integrate Basecamp with Latenode to automate project updates and task management. Automatically create Basecamp to-dos from new leads or form submissions. Use Latenode's visual editor to sync tasks across platforms, notify teams, and ensure project milestones trigger downstream processes — all without manual updates.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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FAQ Basecamp and Delighted
How can I connect my Basecamp account to Delighted using Latenode?
To connect your Basecamp account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Basecamp and click on "Connect".
- Authenticate your Basecamp and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys based on Basecamp project completion?
Yes, you can! Latenode allows triggering Delighted surveys upon Basecamp project completion. Use our visual editor to automate feedback collection and boost project success.
What types of tasks can I perform by integrating Basecamp with Delighted?
Integrating Basecamp with Delighted allows you to perform various tasks, including:
- Automatically sending customer satisfaction surveys after project completion.
- Creating Basecamp to-dos from negative Delighted survey responses.
- Tracking customer satisfaction scores alongside Basecamp project progress.
- Updating Basecamp projects based on Delighted survey feedback.
- Sending internal notifications for critical Delighted survey results.
How can I use Basecamp data in Latenode's AI prompt block?
You can summarize project updates from Basecamp with Latenode's AI prompt block. Extract data and transform it into actionable insights quickly.
Are there any limitations to the Basecamp and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex conditional logic might require JavaScript for advanced customizations.
- Real-time sync depends on the API rate limits of Basecamp and Delighted.
- Historical data migration between the platforms requires manual configuration.
