Canny and Trint Integration

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Automatically transcribe customer feedback from Trint and post it to Canny as feature requests. Latenode's visual editor and affordable pricing let you fine-tune the logic and scale insights collection.

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Canny

Trint

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Canny and Trint

Create a New Scenario to Connect Canny and Trint

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Canny, triggered by another scenario, or executed manually (for testing purposes). In most cases, Canny or Trint will be your first step. To do this, click "Choose an app," find Canny or Trint, and select the appropriate trigger to start the scenario.

Add the Canny Node

Select the Canny node from the app selection panel on the right.

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Canny

Configure the Canny

Click on the Canny node to configure it. You can modify the Canny URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Canny

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Connect Canny

Sign In

Run node once

Add the Trint Node

Next, click the plus (+) icon on the Canny node, select Trint from the list of available apps, and choose the action you need from the list of nodes within Trint.

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Trint

Authenticate Trint

Now, click the Trint node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Trint settings. Authentication allows you to use Trint through Latenode.

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Trint

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Connect Trint

Sign In

Run node once

Configure the Canny and Trint Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the Canny and Trint Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Canny, Trint, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Canny and Trint integration works as expected. Depending on your setup, data should flow between Canny and Trint (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Canny and Trint

Canny + Trint + Slack: When a new comment is added to a post in Canny, find the relevant Trint transcript and send a notification to a specified Slack channel with a link to the Trint transcript and the Canny comment.

Trint + Canny + Airtable: When a new event occurs in Trint (e.g., a new transcript is created), the system analyzes the transcript and if feature requests are identified, it creates a new record in both Canny and Airtable to track these requests.

Canny and Trint integration alternatives

About Canny

Integrate Canny with Latenode to automate feedback management. Capture user suggestions and bug reports directly, then route them to the right teams. Use AI to categorize input, update task trackers, and notify users of progress, automating the feedback loop and improving responsiveness.

Similar apps

Related categories

About Trint

Automate audio/video transcription workflows with Trint in Latenode. Extract text, identify speakers, and analyze content directly within your automated scenarios. Route transcripts to document storage, content management systems, or AI models for sentiment analysis. Simplify media workflows and automate reporting using Latenode's visual editor and flexible data handling.

See how Latenode works

FAQ Canny and Trint

How can I connect my Canny account to Trint using Latenode?

To connect your Canny account to Trint on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Canny and click on "Connect".
  • Authenticate your Canny and Trint accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Trint transcripts from Canny feedback?

Yes, with Latenode you can automatically trigger Trint transcripts from new Canny posts. This enables faster analysis of customer feedback and quicker identification of key themes, streamlining insights collection.

What types of tasks can I perform by integrating Canny with Trint?

Integrating Canny with Trint allows you to perform various tasks, including:

  • Create Trint transcripts whenever new feedback is submitted in Canny.
  • Analyze Canny feedback transcripts for sentiment using AI-powered blocks.
  • Automatically tag Canny posts based on keywords found in Trint transcripts.
  • Send summaries of Trint transcripts to stakeholders based on Canny post updates.
  • Archive Trint transcripts in cloud storage when Canny posts are resolved.

How does Latenode handle errors during Canny + Trint workflows?

Latenode provides detailed error logs and notifications, plus automated retry mechanisms, ensuring workflow resilience even if the Canny or Trint API has temporary issues.

Are there any limitations to the Canny and Trint integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by Canny and Trint APIs may affect high-volume workflows.
  • Complex transcript analysis requires careful configuration of AI processing steps.
  • Custom metadata from Canny might need JavaScript to map to Trint effectively.

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