How to connect ClickSend and Close CRM
Create a New Scenario to Connect ClickSend and Close CRM
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ClickSend, triggered by another scenario, or executed manually (for testing purposes). In most cases, ClickSend or Close CRM will be your first step. To do this, click "Choose an app," find ClickSend or Close CRM, and select the appropriate trigger to start the scenario.

Add the ClickSend Node
Select the ClickSend node from the app selection panel on the right.


ClickSend

Configure the ClickSend
Click on the ClickSend node to configure it. You can modify the ClickSend URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Close CRM Node
Next, click the plus (+) icon on the ClickSend node, select Close CRM from the list of available apps, and choose the action you need from the list of nodes within Close CRM.


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Authenticate Close CRM
Now, click the Close CRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Close CRM settings. Authentication allows you to use Close CRM through Latenode.
Configure the ClickSend and Close CRM Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the ClickSend and Close CRM Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Webhook response

Save and Activate the Scenario
After configuring ClickSend, Close CRM, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the ClickSend and Close CRM integration works as expected. Depending on your setup, data should flow between ClickSend and Close CRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect ClickSend and Close CRM
ClickSend + Close CRM + Google Sheets: When a new SMS is received in ClickSend, the flow searches for the corresponding lead in Close CRM and logs the SMS details in a Google Sheet for tracking and analysis.
Close CRM + ClickSend + Slack: When a new lead is created in Close CRM, the flow sends an introductory SMS to the lead via ClickSend and alerts a sales representative in Slack.
ClickSend and Close CRM integration alternatives

About ClickSend
Use ClickSend in Latenode to automate SMS, email, or voice messaging. Build workflows that trigger messages based on events in your other apps. Improve customer engagement by automating personalized notifications. Latenode’s visual editor simplifies integration and scales your outreach without extra code or per-step costs.
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About Close CRM
Automate Close CRM tasks in Latenode to streamline sales processes. Automatically update deals, create tasks, or trigger follow-ups based on custom events. Integrate Close CRM with other apps like Slack or Google Sheets to centralize your data and communication flows using Latenode’s visual editor and flexible logic.
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FAQ ClickSend and Close CRM
How can I connect my ClickSend account to Close CRM using Latenode?
To connect your ClickSend account to Close CRM on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select ClickSend and click on "Connect".
- Authenticate your ClickSend and Close CRM accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automate SMS reminders for overdue Close CRM opportunities?
Yes, you can! Latenode's visual editor makes this easy. Automatically send ClickSend SMS messages when opportunities reach a certain overdue stage, improving follow-up and conversions.
What types of tasks can I perform by integrating ClickSend with Close CRM?
Integrating ClickSend with Close CRM allows you to perform various tasks, including:
- Send SMS updates to Close CRM leads based on ClickSend activity.
- Create new Close CRM leads from ClickSend SMS opt-ins.
- Log ClickSend SMS activity as notes within Close CRM.
- Trigger ClickSend SMS campaigns from Close CRM deal stage changes.
- Update Close CRM contact details based on ClickSend SMS replies.
How can I use JavaScript with ClickSend in Latenode workflows?
Latenode supports custom JavaScript blocks, enabling you to manipulate data and customize ClickSend interactions beyond standard no-code options for advanced scenarios.
Are there any limitations to the ClickSend and Close CRM integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations might require JavaScript knowledge.
- SMS delivery rates depend on ClickSend's service and carrier policies.
- Initial setup requires valid API keys for both ClickSend and Close CRM.