How to connect Close CRM and ManyChat
Create a New Scenario to Connect Close CRM and ManyChat
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Close CRM, triggered by another scenario, or executed manually (for testing purposes). In most cases, Close CRM or ManyChat will be your first step. To do this, click "Choose an app," find Close CRM or ManyChat, and select the appropriate trigger to start the scenario.

Add the Close CRM Node
Select the Close CRM node from the app selection panel on the right.

Close CRM
Configure the Close CRM
Click on the Close CRM node to configure it. You can modify the Close CRM URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the ManyChat Node
Next, click the plus (+) icon on the Close CRM node, select ManyChat from the list of available apps, and choose the action you need from the list of nodes within ManyChat.

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Authenticate ManyChat
Now, click the ManyChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your ManyChat settings. Authentication allows you to use ManyChat through Latenode.
Configure the Close CRM and ManyChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Close CRM and ManyChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Close CRM
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Save and Activate the Scenario
After configuring Close CRM, ManyChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Close CRM and ManyChat integration works as expected. Depending on your setup, data should flow between Close CRM and ManyChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Close CRM and ManyChat
ManyChat + Close CRM + Google Sheets: When a new lead is registered in ManyChat, the automation creates a corresponding lead in Close CRM and adds a row to a Google Sheet to track the lead's information and engagement.
ManyChat + Close CRM + Slack: When a user in ManyChat has a custom field updated, trigger an update to the corresponding lead in Close CRM. Then, send a Slack message to a designated channel to notify the sales team of the lead status change.
Close CRM and ManyChat integration alternatives
About Close CRM
Automate Close CRM tasks in Latenode to streamline sales processes. Automatically update deals, create tasks, or trigger follow-ups based on custom events. Integrate Close CRM with other apps like Slack or Google Sheets to centralize your data and communication flows using Latenode’s visual editor and flexible logic.
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About ManyChat
Use ManyChat in Latenode to automate personalized messaging based on triggers from other apps. Sync contact data, manage chatbot flows based on CRM updates, or route leads to sales teams via Slack. Build flexible, scalable marketing automation without complex coding or per-step fees using Latenode’s visual editor.
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FAQ Close CRM and ManyChat
How can I connect my Close CRM account to ManyChat using Latenode?
To connect your Close CRM account to ManyChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Close CRM and click on "Connect".
- Authenticate your Close CRM and ManyChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Close CRM leads from ManyChat interactions?
Yes, you can! Latenode's visual editor makes it easy to map data and automate updates, ensuring your Close CRM is always up-to-date with the latest lead information from ManyChat.
What types of tasks can I perform by integrating Close CRM with ManyChat?
Integrating Close CRM with ManyChat allows you to perform various tasks, including:
- Create new Close CRM leads from new ManyChat subscribers.
- Send personalized follow-up messages via ManyChat based on Close CRM deal stages.
- Update Close CRM contact information based on ManyChat user responses.
- Trigger ManyChat sequences when a new opportunity is created in Close CRM.
- Log ManyChat conversations as notes within a Close CRM lead profile.
Can I use JavaScript code to transform data between Close CRM and ManyChat?
Absolutely! Latenode allows you to use JavaScript code blocks for advanced data transformations, enriching your Close CRM and ManyChat integrations.
Are there any limitations to the Close CRM and ManyChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require custom JavaScript code.
- Rate limits from Close CRM and ManyChat APIs apply.
- Historical data migration requires a separate bulk import process.