How to connect Close CRM and Zoho Mail
Create a New Scenario to Connect Close CRM and Zoho Mail
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Close CRM, triggered by another scenario, or executed manually (for testing purposes). In most cases, Close CRM or Zoho Mail will be your first step. To do this, click "Choose an app," find Close CRM or Zoho Mail, and select the appropriate trigger to start the scenario.

Add the Close CRM Node
Select the Close CRM node from the app selection panel on the right.

Close CRM
Configure the Close CRM
Click on the Close CRM node to configure it. You can modify the Close CRM URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho Mail Node
Next, click the plus (+) icon on the Close CRM node, select Zoho Mail from the list of available apps, and choose the action you need from the list of nodes within Zoho Mail.

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Zoho Mail

Authenticate Zoho Mail
Now, click the Zoho Mail node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Mail settings. Authentication allows you to use Zoho Mail through Latenode.
Configure the Close CRM and Zoho Mail Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Close CRM and Zoho Mail Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Zoho Mail
Trigger on Webhook
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Close CRM
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Webhook response

Save and Activate the Scenario
After configuring Close CRM, Zoho Mail, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Close CRM and Zoho Mail integration works as expected. Depending on your setup, data should flow between Close CRM and Zoho Mail (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Close CRM and Zoho Mail
Close CRM + Zoho Mail + Slack: When a lead's status changes in Close CRM, a congratulatory email is sent via Zoho Mail, and a notification is posted to a specified Slack channel.
Zoho Mail + Close CRM + Google Sheets: Upon receiving a new email in Zoho Mail, a new lead is created in Close CRM. The lead's information and status are then logged in a Google Sheet.
Close CRM and Zoho Mail integration alternatives
About Close CRM
Automate Close CRM tasks in Latenode to streamline sales processes. Automatically update deals, create tasks, or trigger follow-ups based on custom events. Integrate Close CRM with other apps like Slack or Google Sheets to centralize your data and communication flows using Latenode’s visual editor and flexible logic.
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About Zoho Mail
Automate email tasks with Zoho Mail in Latenode. Extract attachments, monitor inboxes, send personalized messages, and trigger follow-up actions based on email content. Use Latenode to connect Zoho Mail with CRMs, databases, and other apps, creating custom workflows that save time and improve response rates without complex coding.
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See how Latenode works
FAQ Close CRM and Zoho Mail
How can I connect my Close CRM account to Zoho Mail using Latenode?
To connect your Close CRM account to Zoho Mail on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Close CRM and click on "Connect".
- Authenticate your Close CRM and Zoho Mail accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automate lead follow-ups via personalized emails?
Yes, you can! Latenode's visual editor simplifies creating automated workflows that trigger personalized Zoho Mail emails based on Close CRM lead status updates. Scale outreach effortlessly.
What types of tasks can I perform by integrating Close CRM with Zoho Mail?
Integrating Close CRM with Zoho Mail allows you to perform various tasks, including:
- Automatically sending email updates to leads based on deal stage changes.
- Creating new Close CRM leads from parsed Zoho Mail form submissions.
- Logging all sent Zoho Mail communications within Close CRM as activities.
- Generating daily reports of new leads via email using Close CRM data.
- Triggering personalized follow-up email sequences upon lead creation.
Can I use JavaScript code to transform data between the apps?
Yes, Latenode allows custom JavaScript code to transform data between Close CRM and Zoho Mail, enabling advanced data manipulation and complex logic.
Are there any limitations to the Close CRM and Zoho Mail integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require some JavaScript coding knowledge.
- Real-time synchronization depends on the API rate limits of Close CRM and Zoho Mail.
- The number of operations depends on your Latenode plan's capacity.