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Automatically create or update Odoo records from CloudTalk calls. Latenode’s visual editor makes advanced call center automations drag-and-drop simple and affordable, plus integrates custom logic with JavaScript.
Connect CloudTalk and Odoo in minutes with Latenode.
Create CloudTalk to Odoo workflow
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Create a New Scenario to Connect CloudTalk and Odoo
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Odoo will be your first step. To do this, click "Choose an app," find CloudTalk or Odoo, and select the appropriate trigger to start the scenario.
Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.
CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Odoo Node
Next, click the plus (+) icon on the CloudTalk node, select Odoo from the list of available apps, and choose the action you need from the list of nodes within Odoo.
CloudTalk
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Odoo
Authenticate Odoo
Now, click the Odoo node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Odoo settings. Authentication allows you to use Odoo through Latenode.
Configure the CloudTalk and Odoo Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Odoo Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Odoo
Trigger on Webhook
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CloudTalk
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring CloudTalk, Odoo, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Odoo integration works as expected. Depending on your setup, data should flow between CloudTalk and Odoo (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Odoo + Slack: When a call ends in CloudTalk, a new CRM lead is created in Odoo. A notification is then sent to a designated Slack channel to inform the sales team about the new lead.
Odoo + CloudTalk + Google Sheets: When a new CRM Lead is created in Odoo, the lead's details are logged in Google Sheets. Subsequently, a follow-up activity is created in CloudTalk to ensure timely engagement.
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Odoo
Automate Odoo tasks like creating invoices or updating inventory based on triggers from other apps. Latenode lets you connect Odoo to your workflows without code, adding logic and routing data as needed. Integrate Odoo with marketing tools, payment gateways, or CRMs for streamlined processes using Latenode's visual, scalable platform.
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How can I connect my CloudTalk account to Odoo using Latenode?
To connect your CloudTalk account to Odoo on Latenode, follow these steps:
Can I automatically create Odoo leads from CloudTalk calls?
Yes, you can! Latenode’s visual editor makes it simple. Automate lead creation & enrich data using AI blocks for faster, personalized follow-ups.
What types of tasks can I perform by integrating CloudTalk with Odoo?
Integrating CloudTalk with Odoo allows you to perform various tasks, including:
Can I use custom JavaScript code to transform data?
Yes, Latenode enables seamless JavaScript integration. Use code blocks to transform & enrich data for advanced CloudTalk-Odoo workflows.
Are there any limitations to the CloudTalk and Odoo integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: