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How to connect Delighted and Basecamp
Create a New Scenario to Connect Delighted and Basecamp
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Basecamp will be your first step. To do this, click "Choose an app," find Delighted or Basecamp, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Basecamp Node
Next, click the plus (+) icon on the Delighted node, select Basecamp from the list of available apps, and choose the action you need from the list of nodes within Basecamp.
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Authenticate Basecamp
Now, click the Basecamp node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Basecamp settings. Authentication allows you to use Basecamp through Latenode.
Configure the Delighted and Basecamp Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Basecamp Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Basecamp, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Basecamp integration works as expected. Depending on your setup, data should flow between Delighted and Basecamp (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Basecamp
Delighted + Basecamp + Slack: When a new negative response is received in Delighted, a to-do item is created in Basecamp, and a notification is sent to a designated Slack channel to alert project managers.
Basecamp + Delighted + Zendesk: When a new project is created in Basecamp, a customer satisfaction survey is sent via Delighted. The results are tracked by creating a new ticket in Zendesk.
Delighted and Basecamp integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Basecamp
Integrate Basecamp with Latenode to automate project updates and task management. Automatically create Basecamp to-dos from new leads or form submissions. Use Latenode's visual editor to sync tasks across platforms, notify teams, and ensure project milestones trigger downstream processes — all without manual updates.
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See how Latenode works
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FAQ Delighted and Basecamp
How can I connect my Delighted account to Basecamp using Latenode?
To connect your Delighted account to Basecamp on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Basecamp accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Basecamp tasks based on Delighted survey scores?
Yes, you can! Latenode allows you to create automated workflows that trigger tasks in Basecamp based on specific Delighted survey scores, streamlining feedback integration.
What types of tasks can I perform by integrating Delighted with Basecamp?
Integrating Delighted with Basecamp allows you to perform various tasks, including:
- Create Basecamp to-dos for negative Delighted survey responses.
- Update Basecamp project statuses based on positive feedback.
- Log survey results in a Basecamp document automatically.
- Send automated messages in Basecamp channels for key survey milestones.
- Notify project teams in Basecamp of urgent feedback needing action.
Can I customize data passed between Delighted and Basecamp?
Yes! Latenode allows extensive data customization using JavaScript, AI blocks, and no-code transformers to format data precisely.
Are there any limitations to the Delighted and Basecamp integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Real-time data synchronization depends on the API limits of both apps.
- Historical data migration between the apps may require custom scripting.
