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Automatically trigger personalized follow-up emails in Gmail based on Delighted survey responses, creating closed-loop feedback systems. Latenode's visual editor simplifies complex conditional logic, and affordable execution-based pricing means you only pay for surveys that get a response.
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Create a New Scenario to Connect Delighted and Gmail
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Gmail will be your first step. To do this, click "Choose an app," find Delighted or Gmail, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Gmail Node
Next, click the plus (+) icon on the Delighted node, select Gmail from the list of available apps, and choose the action you need from the list of nodes within Gmail.
Delighted
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Gmail
Authenticate Gmail
Now, click the Gmail node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Gmail settings. Authentication allows you to use Gmail through Latenode.
Configure the Delighted and Gmail Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Gmail Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Gmail
Trigger on Webhook
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Delighted
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Delighted, Gmail, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Delighted and Gmail integration works as expected. Depending on your setup, data should flow between Delighted and Gmail (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Slack + Gmail: When a new negative response is received in Delighted, a notification is sent to a Slack channel. Then, an email is sent via Gmail to the respondent offering support.
Gmail + Delighted + Google Sheets: When a new email is received in Gmail that is a reply to a Delighted survey, the email content is added as a new row to a Google Sheet for sentiment analysis and archiving.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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About Gmail
Automate email tasks within Latenode. Send, receive, and manage Gmail messages as part of larger workflows. Automatically extract data from emails to update databases or trigger actions in other apps. Integrate Gmail with AI tools for content analysis or with CRMs to automate lead nurturing. Latenode's visual editor makes it easy to build scalable email automation without coding.
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How can I connect my Delighted account to Gmail using Latenode?
To connect your Delighted account to Gmail on Latenode, follow these steps:
Can I send survey responses to Gmail?
Yes, you can easily send Delighted survey responses to Gmail. Latenode's visual editor makes it simple to trigger email alerts for specific feedback, ensuring faster follow-up & improved customer satisfaction.
What types of tasks can I perform by integrating Delighted with Gmail?
Integrating Delighted with Gmail allows you to perform various tasks, including:
How can Latenode improve Delighted survey response handling?
Latenode enhances Delighted by enabling custom logic and integrations. Use JavaScript, AI, and workflow scaling to process feedback more effectively.
Are there any limitations to the Delighted and Gmail integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: