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Automatically trigger personalized follow-up campaigns in Ocean.io based on Delighted survey responses. Latenodeβs visual editor and affordable pricing make it easier than ever to refine your customer outreach and boost retention without overspending.
Connect Delighted and Ocean.io in minutes with Latenode.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Ocean.io will be your first step. To do this, click "Choose an app," find Delighted or Ocean.io, and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select Ocean.io from the list of available apps, and choose the action you need from the list of nodes within Ocean.io.

Delighted
β
Ocean.io
Now, click the Ocean.io node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Ocean.io settings. Authentication allows you to use Ocean.io through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
β
Ocean.io
Trigger on Webhook
β
Delighted
β
β
Iterator
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Webhook response
After configuring Delighted, Ocean.io, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Delighted and Ocean.io integration works as expected. Depending on your setup, data should flow between Delighted and Ocean.io (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Ocean.io + Slack: When a new negative response is received in Delighted, the automation enriches the company details in Ocean.io and sends a notification to a Slack channel with the customer's feedback and company information.
Ocean.io + HubSpot + Delighted: When a new company profile is added to Ocean.io, this automation creates a corresponding company in HubSpot and then triggers a Delighted survey to gauge initial interest and satisfaction.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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About Ocean.io
Use Ocean.io in Latenode to enrich lead data and target outreach. Identify ideal customer profiles automatically and pass qualified leads into your CRM or sales sequences. Latenode lets you add custom logic, filter leads, and trigger actions based on Ocean.io insights, creating scalable lead gen workflows without code.
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How can I connect my Delighted account to Ocean.io using Latenode?
To connect your Delighted account to Ocean.io on Latenode, follow these steps:
Can I trigger surveys based on account data updates?
Yes, you can! Use Latenode to trigger Delighted surveys based on changes in Ocean.io. Automate workflows, ensuring you gather feedback when it matters most.
What types of tasks can I perform by integrating Delighted with Ocean.io?
Integrating Delighted with Ocean.io allows you to perform various tasks, including:
What Delighted survey types are supported on Latenode?
Latenode supports all Delighted survey types, including NPS, CSAT, CES, and 5-star surveys, offering full flexibility.
Are there any limitations to the Delighted and Ocean.io integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: