How to connect Delighted and Ocean.io
Create a New Scenario to Connect Delighted and Ocean.io
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Ocean.io will be your first step. To do this, click "Choose an app," find Delighted or Ocean.io, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Ocean.io Node
Next, click the plus (+) icon on the Delighted node, select Ocean.io from the list of available apps, and choose the action you need from the list of nodes within Ocean.io.

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Ocean.io
Authenticate Ocean.io
Now, click the Ocean.io node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Ocean.io settings. Authentication allows you to use Ocean.io through Latenode.
Configure the Delighted and Ocean.io Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Ocean.io Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Ocean.io
Trigger on Webhook
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Delighted
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Webhook response
Save and Activate the Scenario
After configuring Delighted, Ocean.io, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Ocean.io integration works as expected. Depending on your setup, data should flow between Delighted and Ocean.io (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Ocean.io
Delighted + Ocean.io + Slack: When a new negative response is received in Delighted, the automation enriches the company details in Ocean.io and sends a notification to a Slack channel with the customer's feedback and company information.
Ocean.io + HubSpot + Delighted: When a new company profile is added to Ocean.io, this automation creates a corresponding company in HubSpot and then triggers a Delighted survey to gauge initial interest and satisfaction.
Delighted and Ocean.io integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Ocean.io
Use Ocean.io in Latenode to enrich lead data and target outreach. Identify ideal customer profiles automatically and pass qualified leads into your CRM or sales sequences. Latenode lets you add custom logic, filter leads, and trigger actions based on Ocean.io insights, creating scalable lead gen workflows without code.
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See how Latenode works
FAQ Delighted and Ocean.io
How can I connect my Delighted account to Ocean.io using Latenode?
To connect your Delighted account to Ocean.io on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Ocean.io accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys based on account data updates?
Yes, you can! Use Latenode to trigger Delighted surveys based on changes in Ocean.io. Automate workflows, ensuring you gather feedback when it matters most.
What types of tasks can I perform by integrating Delighted with Ocean.io?
Integrating Delighted with Ocean.io allows you to perform various tasks, including:
- Automatically trigger surveys based on Ocean.io account milestones.
- Enrich Ocean.io accounts with customer satisfaction data from Delighted.
- Update account details in Ocean.io based on survey responses.
- Create personalized onboarding flows based on feedback.
- Analyze survey responses alongside account engagement metrics.
What Delighted survey types are supported on Latenode?
Latenode supports all Delighted survey types, including NPS, CSAT, CES, and 5-star surveys, offering full flexibility.
Are there any limitations to the Delighted and Ocean.io integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Initial setup requires valid API keys for both services.
- Rate limits from Delighted and Ocean.io apply to Latenode workflows.
- Complex data transformations may require JavaScript coding.