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How to connect Delighted and Trint
Create a New Scenario to Connect Delighted and Trint
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Trint will be your first step. To do this, click "Choose an app," find Delighted or Trint, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Trint Node
Next, click the plus (+) icon on the Delighted node, select Trint from the list of available apps, and choose the action you need from the list of nodes within Trint.
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Authenticate Trint
Now, click the Trint node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Trint settings. Authentication allows you to use Trint through Latenode.
Configure the Delighted and Trint Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Trint Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Trint, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Trint integration works as expected. Depending on your setup, data should flow between Delighted and Trint (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Trint
Delighted + Trint + Slack: When a new response is received in Delighted, the associated transcript from Trint is exported and sent to a specified Slack channel for team review.
Delighted + Trint + Google Sheets: After receiving a new response in Delighted, the associated transcript from Trint is analyzed, and the sentiment is logged into a Google Sheets spreadsheet.
Delighted and Trint integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Trint
Automate audio/video transcription workflows with Trint in Latenode. Extract text, identify speakers, and analyze content directly within your automated scenarios. Route transcripts to document storage, content management systems, or AI models for sentiment analysis. Simplify media workflows and automate reporting using Latenode's visual editor and flexible data handling.
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See how Latenode works
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FAQ Delighted and Trint
How can I connect my Delighted account to Trint using Latenode?
To connect your Delighted account to Trint on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Trint accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically transcribe customer feedback from Delighted using Trint?
Yes, you can! Latenode allows you to trigger Trint transcriptions from new Delighted survey responses, providing actionable insights faster than manual processes.
What types of tasks can I perform by integrating Delighted with Trint?
Integrating Delighted with Trint allows you to perform various tasks, including:
- Transcribe Delighted survey responses into Trint for detailed analysis.
- Automatically create Trint projects from new Delighted feedback.
- Analyze sentiment in Trint transcripts based on Delighted survey scores.
- Share Trint transcript summaries to internal channels after each survey.
- Archive transcripts linked to specific Delighted customer segments.
How does Latenode handle Delighted survey webhooks efficiently?
Latenode efficiently processes Delighted webhooks using scalable infrastructure, ensuring reliable and timely automation, even with high survey volumes.
Are there any limitations to the Delighted and Trint integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Trint features require understanding of Trint's API.
- Large Delighted survey datasets might affect initial workflow execution time.
- Real-time sentiment analysis requires additional AI processing blocks.
