How to connect Docusign and Close CRM
Create a New Scenario to Connect Docusign and Close CRM
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Docusign, triggered by another scenario, or executed manually (for testing purposes). In most cases, Docusign or Close CRM will be your first step. To do this, click "Choose an app," find Docusign or Close CRM, and select the appropriate trigger to start the scenario.

Add the Docusign Node
Select the Docusign node from the app selection panel on the right.


Docusign

Configure the Docusign
Click on the Docusign node to configure it. You can modify the Docusign URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Close CRM Node
Next, click the plus (+) icon on the Docusign node, select Close CRM from the list of available apps, and choose the action you need from the list of nodes within Close CRM.


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Close CRM

Authenticate Close CRM
Now, click the Close CRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Close CRM settings. Authentication allows you to use Close CRM through Latenode.
Configure the Docusign and Close CRM Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Docusign and Close CRM Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Close CRM
Trigger on Webhook
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Docusign
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Webhook response

Save and Activate the Scenario
After configuring Docusign, Close CRM, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Docusign and Close CRM integration works as expected. Depending on your setup, data should flow between Docusign and Close CRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Docusign and Close CRM
Docusign + Close CRM + Slack: When an envelope's status is updated in Docusign (e.g., signed), update the lead status in Close CRM and send a message to a Slack channel to notify the sales team.
Close CRM + Docusign + Google Sheets: When a deal reaches a closed status in Close CRM, automatically send a contract via Docusign using a template and log the event, including the envelope ID, in Google Sheets.
Docusign and Close CRM integration alternatives

About Docusign
Integrate DocuSign with Latenode to automate contract workflows. Automatically send, track, and store signed documents. Trigger actions based on signature status, update databases, and alert teams. Latenode adds flexible logic and integrations beyond standard DocuSign options, with pay-per-execution pricing and visual flow design.
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About Close CRM
Automate Close CRM tasks in Latenode to streamline sales processes. Automatically update deals, create tasks, or trigger follow-ups based on custom events. Integrate Close CRM with other apps like Slack or Google Sheets to centralize your data and communication flows using Latenode’s visual editor and flexible logic.
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See how Latenode works
FAQ Docusign and Close CRM
How can I connect my Docusign account to Close CRM using Latenode?
To connect your Docusign account to Close CRM on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Docusign and click on "Connect".
- Authenticate your Docusign and Close CRM accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Close CRM when a document is signed?
Yes, you can! Latenode's visual editor allows you to trigger Close CRM updates upon Docusign events, ensuring real-time data synchronization, minimizing manual entry, and improving sales efficiency.
What types of tasks can I perform by integrating Docusign with Close CRM?
Integrating Docusign with Close CRM allows you to perform various tasks, including:
- Automatically create a Close CRM opportunity when a Docusign envelope is sent.
- Update contact information in Close CRM after a Docusign document is completed.
- Trigger a follow-up task in Close CRM when a Docusign contract is signed.
- Store signed Docusign documents directly within the related Close CRM record.
- Send Docusign documents for signature directly from a Close CRM opportunity.
What triggers and actions are available for Docusign on Latenode?
Latenode supports triggers like "Envelope Completed" and actions like "Send Envelope," offering flexibility to build custom Docusign automations.
Are there any limitations to the Docusign and Close CRM integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Custom field mappings require precise configuration to ensure data accuracy.
- Advanced Docusign features may require custom JavaScript nodes.
- Large volumes of documents might impact performance, requiring optimization.