How to connect Google Ads and Zoho Desk
Create a New Scenario to Connect Google Ads and Zoho Desk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Ads, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Ads or Zoho Desk will be your first step. To do this, click "Choose an app," find Google Ads or Zoho Desk, and select the appropriate trigger to start the scenario.

Add the Google Ads Node
Select the Google Ads node from the app selection panel on the right.

Google Ads
Configure the Google Ads
Click on the Google Ads node to configure it. You can modify the Google Ads URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho Desk Node
Next, click the plus (+) icon on the Google Ads node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.

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Authenticate Zoho Desk
Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.
Configure the Google Ads and Zoho Desk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Ads and Zoho Desk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Zoho Desk
Trigger on Webhook
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Google Ads
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Webhook response
Save and Activate the Scenario
After configuring Google Ads, Zoho Desk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google Ads and Zoho Desk integration works as expected. Depending on your setup, data should flow between Google Ads and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Google Ads and Zoho Desk
Google Ads + Zoho Desk + Slack: When a Google Ads campaign's performance drops below a specified threshold (determined by searching campaign data), a ticket is created in Zoho Desk to investigate the issue. The marketing team is then notified via a Slack channel message.
Zoho Desk + Google Ads + Google Sheets: When a new ticket is created in Zoho Desk, the ticket description is analyzed for keywords. These keywords are then used to search for related keywords in Google Ads, and the associated bids are updated. Finally, the keyword, ticket ID, and updated bid are stored in a Google Sheet.
Google Ads and Zoho Desk integration alternatives
About Google Ads
Use Google Ads in Latenode to automate campaign management and reporting. Pull ad performance data, adjust bids based on real-time events, or trigger alerts for budget changes. Combine with other apps to build custom marketing workflows. Latenode's flexibility avoids rigid, pre-built integrations and costly per-step pricing.
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About Zoho Desk
Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.
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See how Latenode works
FAQ Google Ads and Zoho Desk
How can I connect my Google Ads account to Zoho Desk using Latenode?
To connect your Google Ads account to Zoho Desk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Google Ads and click on "Connect".
- Authenticate your Google Ads and Zoho Desk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Zoho Desk tickets from Google Ads leads?
Yes, you can! Latenode's visual editor simplifies the process, letting you instantly create tickets, ensuring no lead is missed and boosting your team's responsiveness.
What types of tasks can I perform by integrating Google Ads with Zoho Desk?
Integrating Google Ads with Zoho Desk allows you to perform various tasks, including:
- Creating Zoho Desk tickets for high-value Google Ads leads.
- Updating Zoho Desk tickets with Google Ads campaign performance data.
- Sending custom email notifications based on Google Ads conversions.
- Adding Google Ads offline conversion data to Zoho Desk tickets.
- Triggering Zoho Desk actions based on Google Ads budget changes.
What Google Ads metrics can I access within Latenode workflows?
You can access cost, clicks, impressions, conversions, and much more to enhance your workflows and reporting.
Are there any limitations to the Google Ads and Zoho Desk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data updates depend on the APIs of Google Ads and Zoho Desk.
- Complex data transformations might require JavaScript coding.
- Rate limits apply based on your Google Ads and Zoho Desk plans.