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Analyze Zendesk support ticket data in Google Cloud BigQuery to identify trends and improve customer service. Latenode’s visual editor makes this complex integration simple, and affordable execution-based pricing saves you money.
Connect Google Cloud BigQuery and Zendesk in minutes with Latenode.
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Create a New Scenario to Connect Google Cloud BigQuery and Zendesk
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Cloud BigQuery, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Cloud BigQuery or Zendesk will be your first step. To do this, click "Choose an app," find Google Cloud BigQuery or Zendesk, and select the appropriate trigger to start the scenario.
Add the Google Cloud BigQuery Node
Select the Google Cloud BigQuery node from the app selection panel on the right.
Google Cloud BigQuery
Configure the Google Cloud BigQuery
Click on the Google Cloud BigQuery node to configure it. You can modify the Google Cloud BigQuery URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zendesk Node
Next, click the plus (+) icon on the Google Cloud BigQuery node, select Zendesk from the list of available apps, and choose the action you need from the list of nodes within Zendesk.
Google Cloud BigQuery
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Zendesk
Authenticate Zendesk
Now, click the Zendesk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk settings. Authentication allows you to use Zendesk through Latenode.
Configure the Google Cloud BigQuery and Zendesk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Cloud BigQuery and Zendesk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Zendesk
Trigger on Webhook
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Google Cloud BigQuery
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Google Cloud BigQuery, Zendesk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google Cloud BigQuery and Zendesk integration works as expected. Depending on your setup, data should flow between Google Cloud BigQuery and Zendesk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Zendesk + Google Sheets + Slack: When a new ticket is created in Zendesk, its details are added as a new row in Google Sheets. A Slack message is then sent to a designated channel, notifying the team about the new ticket and providing a link to the sheet.
Zendesk + Google Sheets + Slack: When a ticket is updated in Zendesk, the updated information is added to a Google Sheet. A Slack message is sent to notify the support team of the update.
About Google Cloud BigQuery
Use Google Cloud BigQuery in Latenode to automate data warehousing tasks. Query, analyze, and transform huge datasets as part of your workflows. Schedule data imports, trigger reports, or feed insights into other apps. Automate complex analysis without code and scale your insights with Latenode’s flexible, pay-as-you-go platform.
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About Zendesk
Automate Zendesk ticket management within Latenode. Update tickets based on external events, route requests using AI, and sync data across platforms. Close the loop between support and other systems using visual flows, JavaScript, and webhooks—reducing manual work.
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How can I connect my Google Cloud BigQuery account to Zendesk using Latenode?
To connect your Google Cloud BigQuery account to Zendesk on Latenode, follow these steps:
Can I analyze Zendesk ticket data in Google Cloud BigQuery?
Yes, you can! Latenode lets you automatically sync Zendesk ticket data to Google Cloud BigQuery for advanced analysis, generating custom reports, and improving support workflows.
What types of tasks can I perform by integrating Google Cloud BigQuery with Zendesk?
Integrating Google Cloud BigQuery with Zendesk allows you to perform various tasks, including:
How does Latenode handle BigQuery data transformations?
Latenode provides both no-code blocks and JavaScript steps for seamless data transformation, ensuring your BigQuery data is perfectly formatted for Zendesk.
Are there any limitations to the Google Cloud BigQuery and Zendesk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: