Google tasks and Zendesk Integration

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Automatically create Google tasks from new Zendesk tickets to streamline issue tracking. Latenode's visual editor and affordable execution-based pricing make complex workflows simple to build and scale.

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Google tasks

Zendesk

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Google tasks and Zendesk

Create a New Scenario to Connect Google tasks and Zendesk

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google tasks, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google tasks or Zendesk will be your first step. To do this, click "Choose an app," find Google tasks or Zendesk, and select the appropriate trigger to start the scenario.

Add the Google tasks Node

Select the Google tasks node from the app selection panel on the right.

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Configure the Google tasks

Click on the Google tasks node to configure it. You can modify the Google tasks URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Google tasks

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Run node once

Add the Zendesk Node

Next, click the plus (+) icon on the Google tasks node, select Zendesk from the list of available apps, and choose the action you need from the list of nodes within Zendesk.

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Authenticate Zendesk

Now, click the Zendesk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk settings. Authentication allows you to use Zendesk through Latenode.

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Configure the Google tasks and Zendesk Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

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Run node once

Set Up the Google tasks and Zendesk Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Google tasks, Zendesk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Google tasks and Zendesk integration works as expected. Depending on your setup, data should flow between Google tasks and Zendesk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Google tasks and Zendesk

Google Tasks + Slack + Zendesk: When a Google Task is completed, a Slack message is sent to a specified channel. The message includes a prompt for the Zendesk team to follow up on related tickets by searching for tickets with a tag matching the task name.

Zendesk + Google Tasks + Google Calendar: When a new ticket is created in Zendesk, a task is automatically created in Google Tasks. Additionally, a follow-up reminder is scheduled in Google Calendar, ensuring timely attention to the ticket.

Google tasks and Zendesk integration alternatives

About Google tasks

Tired of manually updating task lists? Connect Google Tasks to Latenode. Automatically create, update, or close tasks based on triggers from other apps. Streamline project management and keep teams aligned by connecting tasks to your workflows, avoiding manual updates and ensuring tasks reflect real-time activity.

About Zendesk

Automate Zendesk ticket management within Latenode. Update tickets based on external events, route requests using AI, and sync data across platforms. Close the loop between support and other systems using visual flows, JavaScript, and webhooks—reducing manual work.

See how Latenode works

FAQ Google tasks and Zendesk

How can I connect my Google tasks account to Zendesk using Latenode?

To connect your Google tasks account to Zendesk on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Google tasks and click on "Connect".
  • Authenticate your Google tasks and Zendesk accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create tasks from new Zendesk tickets?

Yes, you can! Latenode's visual editor simplifies creating these workflows. Automatically generate Google tasks for each new Zendesk ticket, ensuring no request is missed and improving response times.

What types of tasks can I perform by integrating Google tasks with Zendesk?

Integrating Google tasks with Zendesk allows you to perform various tasks, including:

  • Creating a Google task when a new Zendesk ticket is created.
  • Updating a Zendesk ticket when a Google task is completed.
  • Adding comments to Zendesk tickets from completed Google tasks.
  • Syncing due dates between Google tasks and Zendesk tickets.
  • Generating reports on task completion rates from Zendesk data.

Can I use JavaScript to transform data between Google tasks and Zendesk?

Yes! Latenode supports JavaScript code blocks, enabling complex data transformations between Google tasks and Zendesk beyond standard field mappings.

Are there any limitations to the Google tasks and Zendesk integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Attachments from Zendesk tickets may not automatically transfer to Google tasks.
  • Custom field syncing requires JavaScript code blocks for advanced mapping.
  • Rate limits imposed by Google tasks and Zendesk APIs may affect high-volume workflows.

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