How to connect Intercom and Streamtime
Create a New Scenario to Connect Intercom and Streamtime
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or Streamtime will be your first step. To do this, click "Choose an app," find Intercom or Streamtime, and select the appropriate trigger to start the scenario.

Add the Intercom Node
Select the Intercom node from the app selection panel on the right.


Intercom

Configure the Intercom
Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Streamtime Node
Next, click the plus (+) icon on the Intercom node, select Streamtime from the list of available apps, and choose the action you need from the list of nodes within Streamtime.


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Authenticate Streamtime
Now, click the Streamtime node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Streamtime settings. Authentication allows you to use Streamtime through Latenode.
Configure the Intercom and Streamtime Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Intercom and Streamtime Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Streamtime
Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring Intercom, Streamtime, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and Streamtime integration works as expected. Depending on your setup, data should flow between Intercom and Streamtime (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Intercom and Streamtime
Streamtime + Intercom + Slack: When a new job is created in Streamtime, the automation finds or creates a corresponding contact in Intercom and then sends a message to a Slack channel with information about the new job and a link to the Intercom contact.
Intercom + Streamtime + Google Calendar: When a new conversation is started in Intercom, create a new ToDo item in Streamtime and then create a Google Calendar event for the Streamtime ToDo.
Intercom and Streamtime integration alternatives

About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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About Streamtime
Streamtime project management inside Latenode: automate tasks like invoice creation based on project status, or sync time entries with accounting. Connect Streamtime to other apps via Latenode's visual editor and AI tools. Customize further with JavaScript for complex workflows. Manage projects and data automatically.
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See how Latenode works
FAQ Intercom and Streamtime
How can I connect my Intercom account to Streamtime using Latenode?
To connect your Intercom account to Streamtime on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Intercom and click on "Connect".
- Authenticate your Intercom and Streamtime accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Streamtime projects from new Intercom conversations?
Yes, you can! Latenode's flexible workflow editor lets you trigger project creation in Streamtime based on new Intercom conversations, streamlining project setup and saving time.
What types of tasks can I perform by integrating Intercom with Streamtime?
Integrating Intercom with Streamtime allows you to perform various tasks, including:
- Create Streamtime projects when new Intercom conversations are initiated.
- Update project statuses in Streamtime based on Intercom conversation resolution.
- Log billable hours in Streamtime from Intercom support interactions.
- Send automated Intercom messages when a Streamtime project milestone is reached.
- Sync Intercom user data with Streamtime client information for better context.
Can I use JavaScript code to enhance the Intercom integration?
Yes! Latenode supports JavaScript code blocks, allowing you to customize data transformations and extend Intercom's functionality for advanced use cases.
Are there any limitations to the Intercom and Streamtime integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Real-time updates depend on the polling interval of each application.
- Custom field mappings might require initial setup and configuration.