Jira and Atera Integration

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Keep Jira and Atera in sync for streamlined issue resolution. Latenode's visual editor simplifies mapping fields between platforms and adding custom logic with JavaScript, ensuring seamless data flow and faster resolution times.

Swap Apps

Jira

Atera

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Jira and Atera

Create a New Scenario to Connect Jira and Atera

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Jira, triggered by another scenario, or executed manually (for testing purposes). In most cases, Jira or Atera will be your first step. To do this, click "Choose an app," find Jira or Atera, and select the appropriate trigger to start the scenario.

Add the Jira Node

Select the Jira node from the app selection panel on the right.

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Jira

Configure the Jira

Click on the Jira node to configure it. You can modify the Jira URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Jira

Sign In
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Run node once

Add the Atera Node

Next, click the plus (+) icon on the Jira node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.

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Atera

Authenticate Atera

Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.

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Atera

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Connect Atera

Sign In
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Run node once

Configure the Jira and Atera Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Connect Atera

Atera Oauth 2.0

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Select an action *

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The action ID

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Run node once

Set Up the Jira and Atera Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Webhook response

Save and Activate the Scenario

After configuring Jira, Atera, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Jira and Atera integration works as expected. Depending on your setup, data should flow between Jira and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Jira and Atera

Jira + Atera + Slack: When a high-priority issue is created in Jira, a corresponding ticket is created in Atera. Then, the on-call technician is notified via a Slack channel message.

Atera + Jira + Microsoft Teams: When an Atera ticket is resolved, the related Jira issue is updated with a comment and the issue is transitioned to 'Resolved'. A confirmation message is then posted to a Microsoft Teams channel.

Jira and Atera integration alternatives

About Jira

Sync Jira issues to other tools or trigger actions based on status changes. Automate bug reporting, task assignment, or notifications without code. Latenode lets you visually integrate Jira into complex workflows. Extend functionality with JavaScript and control costs with execution-based pricing, not per-step fees.

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

See how Latenode works

FAQ Jira and Atera

How can I connect my Jira account to Atera using Latenode?

To connect your Jira account to Atera on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Jira and click on "Connect".
  • Authenticate your Jira and Atera accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically escalate urgent Jira tickets to Atera?

Yes, you can! Latenode lets you monitor Jira tickets and trigger Atera alerts for critical issues. This ensures faster response and resolution, improving customer satisfaction and reducing downtime.

What types of tasks can I perform by integrating Jira with Atera?

Integrating Jira with Atera allows you to perform various tasks, including:

  • Automatically creating Atera tickets from new high-priority Jira issues.
  • Syncing ticket status updates between Jira and Atera in real-time.
  • Triggering Jira issue creation from new Atera alerts and monitoring.
  • Gathering Atera customer feedback data and logging it in Jira.
  • Creating consolidated reports of issue resolution times across both platforms.

How can I handle complex data transformations between Jira and Atera?

Latenode's JavaScript and AI blocks enable advanced data manipulation. Easily transform fields, enrich data, and ensure seamless data flow between Jira and Atera.

Are there any limitations to the Jira and Atera integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Initial data synchronization may require manual configuration for large datasets.
  • Custom fields in Jira and Atera require explicit mapping within Latenode.
  • Rate limits imposed by the Jira and Atera APIs may affect high-volume workflows.

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