.svg){kind=icon}
How to connect Jira and ReachInbox
Create a New Scenario to Connect Jira and ReachInbox
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Jira, triggered by another scenario, or executed manually (for testing purposes). In most cases, Jira or ReachInbox will be your first step. To do this, click "Choose an app," find Jira or ReachInbox, and select the appropriate trigger to start the scenario.
Add the Jira Node
Select the Jira node from the app selection panel on the right.
+
1
Jira
Add the ReachInbox Node
Next, click the plus (+) icon on the Jira node, select ReachInbox from the list of available apps, and choose the action you need from the list of nodes within ReachInbox.
1
Jira
⚙
+
2
ReachInbox
Authenticate ReachInbox
Now, click the ReachInbox node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your ReachInbox settings. Authentication allows you to use ReachInbox through Latenode.
Configure the Jira and ReachInbox Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Jira and ReachInbox Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
5
JavaScript
⚙
6
AI Anthropic Claude 3
⚙
+
7
ReachInbox
1
Trigger on Webhook
⚙
2
Jira
⚙
⚙
3
Iterator
⚙
+
4
Webhook response
Save and Activate the Scenario
After configuring Jira, ReachInbox, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Jira and ReachInbox integration works as expected. Depending on your setup, data should flow between Jira and ReachInbox (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Jira and ReachInbox
Jira + ReachInbox + Slack: When a Jira issue is updated (specifically, resolved), a customer satisfaction survey is sent via ReachInbox to the customer associated with the issue. The team receives a notification in a designated Slack channel about the survey being sent.
ReachInbox + Jira + Google Sheets: When a new lead is created in ReachInbox, information is added to a Google Sheets spreadsheet. If the lead's data indicates negative feedback, a new Jira issue is automatically created to address the feedback, and the details of this issue are also logged in the Google Sheets spreadsheet.
Jira and ReachInbox integration alternatives
About Jira
Sync Jira issues to other tools or trigger actions based on status changes. Automate bug reporting, task assignment, or notifications without code. Latenode lets you visually integrate Jira into complex workflows. Extend functionality with JavaScript and control costs with execution-based pricing, not per-step fees.
Related categories
About ReachInbox
ReachInbox + Latenode: Automate cold outreach & personalize follow-ups at scale. Trigger campaigns from new leads, scraped data, or CRM updates. Latenode manages complex logic (filtering, scheduling, AI content creation) while ReachInbox handles email sending. Optimize deliverability and engagement in automated workflows.
Similar apps
Related categories
See how Latenode works
.svg)
.png)
FAQ Jira and ReachInbox
How can I connect my Jira account to ReachInbox using Latenode?
To connect your Jira account to ReachInbox on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Jira and click on "Connect".
- Authenticate your Jira and ReachInbox accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Jira tickets from ReachInbox conversations?
Yes, you can! Latenode's visual editor makes this easy. Automatically turn customer inquiries into actionable Jira tasks, improving response times and project tracking.
What types of tasks can I perform by integrating Jira with ReachInbox?
Integrating Jira with ReachInbox allows you to perform various tasks, including:
- Create Jira issues from new ReachInbox messages.
- Update Jira issue status based on ReachInbox conversation stages.
- Send ReachInbox messages when a Jira issue is created or updated.
- Automatically assign Jira issues based on ReachInbox customer data.
- Sync ReachInbox contact details with Jira issue reporters.
How does Latenode handle Jira custom fields when creating new issues?
Latenode supports mapping custom fields via its visual interface. You can dynamically populate Jira fields using ReachInbox data points.
Are there any limitations to the Jira and ReachInbox integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Jira workflows may require JavaScript coding.
- Rate limits apply based on your Jira and ReachInbox plans.
- Attachment size is limited according to the ReachInbox API.
