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Automatically create Jira issues from JustCall interactions, capturing call details and customer data. Latenode's visual editor and JavaScript support allow advanced customization beyond basic triggers, scaling automations affordably by execution time.
Connect JustCall and Jira in minutes with Latenode.
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Create a New Scenario to Connect JustCall and Jira
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or Jira will be your first step. To do this, click "Choose an app," find JustCall or Jira, and select the appropriate trigger to start the scenario.
Add the JustCall Node
Select the JustCall node from the app selection panel on the right.
JustCall
Configure the JustCall
Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Jira Node
Next, click the plus (+) icon on the JustCall node, select Jira from the list of available apps, and choose the action you need from the list of nodes within Jira.
JustCall
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Jira
Authenticate Jira
Now, click the Jira node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Jira settings. Authentication allows you to use Jira through Latenode.
Configure the JustCall and Jira Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the JustCall and Jira Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Jira
Trigger on Webhook
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JustCall
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring JustCall, Jira, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the JustCall and Jira integration works as expected. Depending on your setup, data should flow between JustCall and Jira (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
JustCall + Jira + Slack: When a call is missed in JustCall, create a new issue in Jira to track the missed call. Then, send a message to a Slack channel to notify the team about the new Jira issue.
Jira + JustCall + Google Sheets: When an issue is updated in Jira, retrieve the issue details and log the resolution time along with JustCall data to a Google Sheet for tracking and analysis.
About JustCall
Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.
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About Jira
Sync Jira issues to other tools or trigger actions based on status changes. Automate bug reporting, task assignment, or notifications without code. Latenode lets you visually integrate Jira into complex workflows. Extend functionality with JavaScript and control costs with execution-based pricing, not per-step fees.
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How can I connect my JustCall account to Jira using Latenode?
To connect your JustCall account to Jira on Latenode, follow these steps:
Can I automatically create Jira issues from missed JustCall calls?
Yes, you can! Latenode’s visual editor makes it easy to create this automation. Never miss a follow-up and ensure all missed calls are tracked as actionable tasks.
What types of tasks can I perform by integrating JustCall with Jira?
Integrating JustCall with Jira allows you to perform various tasks, including:
What JustCall data can I access when using Latenode workflows?
You can access call details, contact information, SMS logs, campaign statistics, and other data points within your JustCall account.
Are there any limitations to the JustCall and Jira integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: