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How to connect Moxie and Trint
Create a New Scenario to Connect Moxie and Trint
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Moxie, triggered by another scenario, or executed manually (for testing purposes). In most cases, Moxie or Trint will be your first step. To do this, click "Choose an app," find Moxie or Trint, and select the appropriate trigger to start the scenario.
Add the Moxie Node
Select the Moxie node from the app selection panel on the right.
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Add the Trint Node
Next, click the plus (+) icon on the Moxie node, select Trint from the list of available apps, and choose the action you need from the list of nodes within Trint.
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Authenticate Trint
Now, click the Trint node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Trint settings. Authentication allows you to use Trint through Latenode.
Configure the Moxie and Trint Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Moxie and Trint Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Moxie, Trint, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Moxie and Trint integration works as expected. Depending on your setup, data should flow between Moxie and Trint (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Moxie and Trint
Moxie + Trint + Slack: When a new event is available in Trint, indicating a transcript is ready, search Moxie for the associated client. Then, send a public channel message in Slack with a link to the Trint transcript for team review.
Trint + Moxie + Google docs: When a new event (transcript) is available in Trint, search for the associated client in Moxie. Then, create a new document in Google Docs and append the Trint transcript text to it for analysis.
Moxie and Trint integration alternatives
About Moxie
Use Moxie in Latenode to automate data entry and validation workflows. Pull data from multiple sources, use Moxie to clean and standardize it, then push the refined data to your databases or apps. Benefit from Latenode's visual editor and scalable architecture to handle large datasets efficiently without code.
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About Trint
Automate audio/video transcription workflows with Trint in Latenode. Extract text, identify speakers, and analyze content directly within your automated scenarios. Route transcripts to document storage, content management systems, or AI models for sentiment analysis. Simplify media workflows and automate reporting using Latenode's visual editor and flexible data handling.
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See how Latenode works
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FAQ Moxie and Trint
How can I connect my Moxie account to Trint using Latenode?
To connect your Moxie account to Trint on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Moxie and click on "Connect".
- Authenticate your Moxie and Trint accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically transcribe Moxie call recordings using Trint?
Yes, you can! Latenode automates the transfer of Moxie call recordings to Trint for transcription. This saves time and provides searchable transcripts, improving agent training.
What types of tasks can I perform by integrating Moxie with Trint?
Integrating Moxie with Trint allows you to perform various tasks, including:
- Automatically uploading recorded Moxie calls to Trint for transcription.
- Creating summaries of Trint transcriptions and storing them in Moxie.
- Analyzing call transcripts for sentiment and updating Moxie customer records.
- Triggering actions in Moxie based on keywords found in Trint transcriptions.
- Sending transcript highlights to Moxie agents for performance review.
Can I filter specific Moxie call types before transcribing?
Yes! Latenode's visual editor lets you filter calls based on type/duration. Transcribe only relevant calls, saving Trint transcription costs.
Are there any limitations to the Moxie and Trint integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Large volumes of calls may require additional Latenode compute resources.
- Trint transcription accuracy depends on audio quality and accents.
- Real-time transcription triggering is subject to API availability.
