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Automatically create Zendesk tickets from new NoCRM leads, centralizing support and sales data. Latenode's visual editor makes complex routing simple, plus you only pay for execution time, not steps. Scale affordably and customize with JavaScript.
Connect NoCRM and Zendesk in minutes with Latenode.
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Create a New Scenario to Connect NoCRM and Zendesk
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a NoCRM, triggered by another scenario, or executed manually (for testing purposes). In most cases, NoCRM or Zendesk will be your first step. To do this, click "Choose an app," find NoCRM or Zendesk, and select the appropriate trigger to start the scenario.
Add the NoCRM Node
Select the NoCRM node from the app selection panel on the right.
NoCRM
Add the Zendesk Node
Next, click the plus (+) icon on the NoCRM node, select Zendesk from the list of available apps, and choose the action you need from the list of nodes within Zendesk.
NoCRM
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Zendesk
Authenticate Zendesk
Now, click the Zendesk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk settings. Authentication allows you to use Zendesk through Latenode.
Configure the NoCRM and Zendesk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the NoCRM and Zendesk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Zendesk
Trigger on Webhook
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NoCRM
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring NoCRM, Zendesk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the NoCRM and Zendesk integration works as expected. Depending on your setup, data should flow between NoCRM and Zendesk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
NoCRM + Zendesk + Slack: When a lead's status changes in NoCRM (specifically to 'Closed'), a new ticket is created in Zendesk to initiate customer onboarding. A notification is then sent to the success team in Slack to inform them of the new customer.
Zendesk + NoCRM + Google Sheets: When a ticket is updated in Zendesk, the automation finds the corresponding lead in NoCRM. The details of the resolved ticket, along with the NoCRM account information, are then added as a new row in a Google Sheet for performance reporting.
About NoCRM
Use NoCRM with Latenode to automate your sales pipeline. Automatically create new leads, update existing records, or trigger follow-up actions based on status changes. Latenode lets you connect NoCRM data to other apps, enrich it with AI, and build custom workflows for lead qualification, all without code and scalable to your needs.
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About Zendesk
Automate Zendesk ticket management within Latenode. Update tickets based on external events, route requests using AI, and sync data across platforms. Close the loop between support and other systems using visual flows, JavaScript, and webhooks—reducing manual work.
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How can I connect my NoCRM account to Zendesk using Latenode?
To connect your NoCRM account to Zendesk on Latenode, follow these steps:
Can I automatically create Zendesk tickets from new NoCRM leads?
Yes, you can! Latenode's visual builder simplifies connecting NoCRM and Zendesk. Automatically create tickets and boost support efficiency.
What types of tasks can I perform by integrating NoCRM with Zendesk?
Integrating NoCRM with Zendesk allows you to perform various tasks, including:
Can I use JavaScript to customize my NoCRM and Zendesk workflows?
Yes! Latenode supports JavaScript, enabling advanced customization of your NoCRM and Zendesk workflows. Unlock limitless automation possibilities.
Are there any limitations to the NoCRM and Zendesk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: