NoCRM and Zendesk Integration

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Automatically create Zendesk tickets from new NoCRM leads, centralizing support and sales data. Latenode's visual editor makes complex routing simple, plus you only pay for execution time, not steps. Scale affordably and customize with JavaScript.

Swap Apps

NoCRM

Zendesk

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect NoCRM and Zendesk

Create a New Scenario to Connect NoCRM and Zendesk

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a NoCRM, triggered by another scenario, or executed manually (for testing purposes). In most cases, NoCRM or Zendesk will be your first step. To do this, click "Choose an app," find NoCRM or Zendesk, and select the appropriate trigger to start the scenario.

Add the NoCRM Node

Select the NoCRM node from the app selection panel on the right.

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NoCRM

Configure the NoCRM

Click on the NoCRM node to configure it. You can modify the NoCRM URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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NoCRM

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Connect NoCRM

Sign In

Run node once

Add the Zendesk Node

Next, click the plus (+) icon on the NoCRM node, select Zendesk from the list of available apps, and choose the action you need from the list of nodes within Zendesk.

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NoCRM

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Zendesk

Authenticate Zendesk

Now, click the Zendesk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk settings. Authentication allows you to use Zendesk through Latenode.

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Zendesk

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Connection *

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Connect Zendesk

Sign In

Run node once

Configure the NoCRM and Zendesk Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Zendesk Oauth 2.0

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Change

Select an action *

Select

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The action ID

Run node once

Set Up the NoCRM and Zendesk Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring NoCRM, Zendesk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the NoCRM and Zendesk integration works as expected. Depending on your setup, data should flow between NoCRM and Zendesk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect NoCRM and Zendesk

NoCRM + Zendesk + Slack: When a lead's status changes in NoCRM (specifically to 'Closed'), a new ticket is created in Zendesk to initiate customer onboarding. A notification is then sent to the success team in Slack to inform them of the new customer.

Zendesk + NoCRM + Google Sheets: When a ticket is updated in Zendesk, the automation finds the corresponding lead in NoCRM. The details of the resolved ticket, along with the NoCRM account information, are then added as a new row in a Google Sheet for performance reporting.

NoCRM and Zendesk integration alternatives

About NoCRM

Use NoCRM with Latenode to automate your sales pipeline. Automatically create new leads, update existing records, or trigger follow-up actions based on status changes. Latenode lets you connect NoCRM data to other apps, enrich it with AI, and build custom workflows for lead qualification, all without code and scalable to your needs.

About Zendesk

Automate Zendesk ticket management within Latenode. Update tickets based on external events, route requests using AI, and sync data across platforms. Close the loop between support and other systems using visual flows, JavaScript, and webhooks—reducing manual work.

See how Latenode works

FAQ NoCRM and Zendesk

How can I connect my NoCRM account to Zendesk using Latenode?

To connect your NoCRM account to Zendesk on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select NoCRM and click on "Connect".
  • Authenticate your NoCRM and Zendesk accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Zendesk tickets from new NoCRM leads?

Yes, you can! Latenode's visual builder simplifies connecting NoCRM and Zendesk. Automatically create tickets and boost support efficiency.

What types of tasks can I perform by integrating NoCRM with Zendesk?

Integrating NoCRM with Zendesk allows you to perform various tasks, including:

  • Create a Zendesk ticket when a new lead is created in NoCRM.
  • Update a NoCRM lead when a Zendesk ticket is resolved.
  • Sync NoCRM contact information with Zendesk users.
  • Trigger NoCRM actions based on Zendesk ticket status changes.
  • Send NoCRM reminders based on Zendesk ticket activity.

Can I use JavaScript to customize my NoCRM and Zendesk workflows?

Yes! Latenode supports JavaScript, enabling advanced customization of your NoCRM and Zendesk workflows. Unlock limitless automation possibilities.

Are there any limitations to the NoCRM and Zendesk integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require custom JavaScript coding.
  • Rate limits imposed by NoCRM and Zendesk can affect workflow speed.
  • Real-time synchronization depends on the polling interval configured.

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