How to connect Odoo and OpenPhone
Create a New Scenario to Connect Odoo and OpenPhone
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Odoo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Odoo or OpenPhone will be your first step. To do this, click "Choose an app," find Odoo or OpenPhone, and select the appropriate trigger to start the scenario.

Add the Odoo Node
Select the Odoo node from the app selection panel on the right.

Odoo
Add the OpenPhone Node
Next, click the plus (+) icon on the Odoo node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.

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OpenPhone
Authenticate OpenPhone
Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.
Configure the Odoo and OpenPhone Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Odoo and OpenPhone Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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OpenPhone
Trigger on Webhook
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Odoo
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Odoo, OpenPhone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Odoo and OpenPhone integration works as expected. Depending on your setup, data should flow between Odoo and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Odoo and OpenPhone
Odoo + OpenPhone + Slack: When a new sales order is created in Odoo, the automation retrieves contact information from OpenPhone and sends a Slack notification to the sales team including that customer contact information.
OpenPhone + Odoo + Google Sheets: Logs OpenPhone call details, finds associated customer information in Odoo, and records everything to Google Sheets for comprehensive sales performance reporting.
Odoo and OpenPhone integration alternatives
About Odoo
Automate Odoo tasks like creating invoices or updating inventory based on triggers from other apps. Latenode lets you connect Odoo to your workflows without code, adding logic and routing data as needed. Integrate Odoo with marketing tools, payment gateways, or CRMs for streamlined processes using Latenode's visual, scalable platform.
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About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
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FAQ Odoo and OpenPhone
How can I connect my Odoo account to OpenPhone using Latenode?
To connect your Odoo account to OpenPhone on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Odoo and click on "Connect".
- Authenticate your Odoo and OpenPhone accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automate SMS appointment reminders using Odoo and OpenPhone?
Yes, easily! Latenode's visual editor lets you trigger OpenPhone SMS reminders based on Odoo appointment updates, ensuring clients never miss appointments. Scale effortlessly with our cloud infrastructure.
What types of tasks can I perform by integrating Odoo with OpenPhone?
Integrating Odoo with OpenPhone allows you to perform various tasks, including:
- Automatically creating OpenPhone contacts from new Odoo leads.
- Logging OpenPhone call details as notes in Odoo customer records.
- Sending SMS updates via OpenPhone for Odoo order status changes.
- Triggering Odoo actions when a new OpenPhone call is received.
- Synchronizing contact information between Odoo and OpenPhone.
How does Latenode handle Odoo's complex data structures?
Latenode's built-in data transformation tools and JavaScript support let you easily map and manipulate Odoo data for seamless OpenPhone integration.
Are there any limitations to the Odoo and OpenPhone integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time sync depends on Odoo and OpenPhone API availability.
- Complex Odoo customizations may require custom JavaScript code.
- Large data volumes can impact workflow execution time.