Odoo and OpenPhone Integration

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Connect Odoo and OpenPhone to automate call logging and streamline customer communications. Latenode’s visual editor simplifies complex workflows while JavaScript support allows advanced customization. Scale affordably and pay only for execution time.

Swap Apps

Odoo

OpenPhone

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Odoo and OpenPhone

Create a New Scenario to Connect Odoo and OpenPhone

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Odoo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Odoo or OpenPhone will be your first step. To do this, click "Choose an app," find Odoo or OpenPhone, and select the appropriate trigger to start the scenario.

Add the Odoo Node

Select the Odoo node from the app selection panel on the right.

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Odoo

Configure the Odoo

Click on the Odoo node to configure it. You can modify the Odoo URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Odoo

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Connect Odoo

Sign In

Run node once

Add the OpenPhone Node

Next, click the plus (+) icon on the Odoo node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.

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Odoo

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OpenPhone

Authenticate OpenPhone

Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.

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Odoo

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OpenPhone

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Connection *

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Connect OpenPhone

Sign In

Run node once

Configure the Odoo and OpenPhone Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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OpenPhone

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OpenPhone Oauth 2.0

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Change

Select an action *

Select

Map

The action ID

Run node once

Set Up the Odoo and OpenPhone Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook

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Webhook response

Save and Activate the Scenario

After configuring Odoo, OpenPhone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Odoo and OpenPhone integration works as expected. Depending on your setup, data should flow between Odoo and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Odoo and OpenPhone

Odoo + OpenPhone + Slack: When a new sales order is created in Odoo, the automation retrieves contact information from OpenPhone and sends a Slack notification to the sales team including that customer contact information.

OpenPhone + Odoo + Google Sheets: Logs OpenPhone call details, finds associated customer information in Odoo, and records everything to Google Sheets for comprehensive sales performance reporting.

Odoo and OpenPhone integration alternatives

About Odoo

Automate Odoo tasks like creating invoices or updating inventory based on triggers from other apps. Latenode lets you connect Odoo to your workflows without code, adding logic and routing data as needed. Integrate Odoo with marketing tools, payment gateways, or CRMs for streamlined processes using Latenode's visual, scalable platform.

About OpenPhone

Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.

See how Latenode works

FAQ Odoo and OpenPhone

How can I connect my Odoo account to OpenPhone using Latenode?

To connect your Odoo account to OpenPhone on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Odoo and click on "Connect".
  • Authenticate your Odoo and OpenPhone accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automate SMS appointment reminders using Odoo and OpenPhone?

Yes, easily! Latenode's visual editor lets you trigger OpenPhone SMS reminders based on Odoo appointment updates, ensuring clients never miss appointments. Scale effortlessly with our cloud infrastructure.

What types of tasks can I perform by integrating Odoo with OpenPhone?

Integrating Odoo with OpenPhone allows you to perform various tasks, including:

  • Automatically creating OpenPhone contacts from new Odoo leads.
  • Logging OpenPhone call details as notes in Odoo customer records.
  • Sending SMS updates via OpenPhone for Odoo order status changes.
  • Triggering Odoo actions when a new OpenPhone call is received.
  • Synchronizing contact information between Odoo and OpenPhone.

How does Latenode handle Odoo's complex data structures?

Latenode's built-in data transformation tools and JavaScript support let you easily map and manipulate Odoo data for seamless OpenPhone integration.

Are there any limitations to the Odoo and OpenPhone integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time sync depends on Odoo and OpenPhone API availability.
  • Complex Odoo customizations may require custom JavaScript code.
  • Large data volumes can impact workflow execution time.

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