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Connect Odoo to Zoho Desk and automate support ticket creation from sales orders. Latenode's visual editor simplifies complex logic and scales affordably, while JavaScript code blocks enable custom field mapping and advanced routing.
Connect Odoo and Zoho Desk in minutes with Latenode.
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Create a New Scenario to Connect Odoo and Zoho Desk
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Odoo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Odoo or Zoho Desk will be your first step. To do this, click "Choose an app," find Odoo or Zoho Desk, and select the appropriate trigger to start the scenario.
Add the Odoo Node
Select the Odoo node from the app selection panel on the right.
Odoo
Add the Zoho Desk Node
Next, click the plus (+) icon on the Odoo node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.
Odoo
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Zoho Desk
Authenticate Zoho Desk
Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.
Configure the Odoo and Zoho Desk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Odoo and Zoho Desk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Zoho Desk
Trigger on Webhook
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Odoo
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Odoo, Zoho Desk, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Odoo and Zoho Desk integration works as expected. Depending on your setup, data should flow between Odoo and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Odoo + Zoho Desk + Slack: When a new lead is created in Odoo, and a new ticket is created in Zoho Desk, a notification message is sent to a specified Slack channel, informing the sales team.
Zoho Desk + Odoo + Google Sheets: When a ticket is created in Zoho Desk, the details are retrieved and linked to the related customer data in Odoo. Finally, the relevant information, including ticket details and customer data, is logged in a Google Sheet.
About Odoo
Automate Odoo tasks like creating invoices or updating inventory based on triggers from other apps. Latenode lets you connect Odoo to your workflows without code, adding logic and routing data as needed. Integrate Odoo with marketing tools, payment gateways, or CRMs for streamlined processes using Latenode's visual, scalable platform.
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About Zoho Desk
Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.
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How can I connect my Odoo account to Zoho Desk using Latenode?
To connect your Odoo account to Zoho Desk on Latenode, follow these steps:
Can I sync Odoo product data to Zoho Desk?
Yes! Latenode lets you automatically sync product info, keeping your teams aligned. Update Zoho Desk from Odoo in real-time, no manual data entry needed.
What types of tasks can I perform by integrating Odoo with Zoho Desk?
Integrating Odoo with Zoho Desk allows you to perform various tasks, including:
Can I use JavaScript to customize data flows between Odoo and Zoho Desk?
Yes! Latenode allows you to use JavaScript for advanced data transformations, enhancing your Odoo and Zoho Desk integrations for unique needs.
Are there any limitations to the Odoo and Zoho Desk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: