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Automatically create Jira issues from PagerDuty alerts. Latenode's visual editor simplifies complex workflows and custom logic with JavaScript. Resolve incidents faster with centralized tracking and affordable, execution-based pricing.
Connect PagerDuty and Jira in minutes with Latenode.
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Create a New Scenario to Connect PagerDuty and Jira
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Jira will be your first step. To do this, click "Choose an app," find PagerDuty or Jira, and select the appropriate trigger to start the scenario.
Add the PagerDuty Node
Select the PagerDuty node from the app selection panel on the right.
PagerDuty
Configure the PagerDuty
Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Jira Node
Next, click the plus (+) icon on the PagerDuty node, select Jira from the list of available apps, and choose the action you need from the list of nodes within Jira.
PagerDuty
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Jira
Authenticate Jira
Now, click the Jira node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Jira settings. Authentication allows you to use Jira through Latenode.
Configure the PagerDuty and Jira Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the PagerDuty and Jira Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Jira
Trigger on Webhook
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PagerDuty
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring PagerDuty, Jira, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the PagerDuty and Jira integration works as expected. Depending on your setup, data should flow between PagerDuty and Jira (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
PagerDuty + Jira + Slack: When a new incident is created or an existing incident is updated in PagerDuty, a corresponding Jira issue is created. The on-call team is then notified via a Slack channel message.
Jira + PagerDuty + Microsoft Teams: When a new issue is created in Jira, PagerDuty is triggered to add an event. A notification is sent to a Microsoft Teams channel to inform the relevant teams.
About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
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About Jira
Sync Jira issues to other tools or trigger actions based on status changes. Automate bug reporting, task assignment, or notifications without code. Latenode lets you visually integrate Jira into complex workflows. Extend functionality with JavaScript and control costs with execution-based pricing, not per-step fees.
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How can I connect my PagerDuty account to Jira using Latenode?
To connect your PagerDuty account to Jira on Latenode, follow these steps:
Can I automatically create Jira tickets from PagerDuty incidents?
Yes, you can! Latenode simplifies this with a visual builder. Automatically create tickets, pre-populate fields, and escalate critical issues faster, keeping teams aligned and reducing resolution times.
What types of tasks can I perform by integrating PagerDuty with Jira?
Integrating PagerDuty with Jira allows you to perform various tasks, including:
What PagerDuty data is accessible within Latenode workflows?
Latenode provides access to incident details, users, services, and escalation policies, enabling powerful, data-driven automations within PagerDuty.
Are there any limitations to the PagerDuty and Jira integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: