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Visualize Zoho Desk support data in Microsoft Power BI for smarter decisions. Latenode's visual editor and affordable execution time replace complex scripting, so everyone can build powerful, data-driven support dashboards.
Connect Microsoft Power BI and Zoho Desk in minutes with Latenode.
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Create a New Scenario to Connect Microsoft Power BI and Zoho Desk
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Microsoft Power BI, triggered by another scenario, or executed manually (for testing purposes). In most cases, Microsoft Power BI or Zoho Desk will be your first step. To do this, click "Choose an app," find Microsoft Power BI or Zoho Desk, and select the appropriate trigger to start the scenario.
Add the Microsoft Power BI Node
Select the Microsoft Power BI node from the app selection panel on the right.
Microsoft Power BI
Configure the Microsoft Power BI
Click on the Microsoft Power BI node to configure it. You can modify the Microsoft Power BI URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho Desk Node
Next, click the plus (+) icon on the Microsoft Power BI node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.
Microsoft Power BI
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Zoho Desk
Authenticate Zoho Desk
Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.
Configure the Microsoft Power BI and Zoho Desk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Microsoft Power BI and Zoho Desk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Zoho Desk
Trigger on Webhook
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Microsoft Power BI
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Microsoft Power BI, Zoho Desk, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Microsoft Power BI and Zoho Desk integration works as expected. Depending on your setup, data should flow between Microsoft Power BI and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Zoho Desk + Microsoft Power BI + Microsoft Teams: When a new critical support ticket is created in Zoho Desk, Power BI retrieves relevant dashboard data, and Microsoft Teams sends a channel message with a summary and link to the dashboard.
Zoho Desk + Microsoft Power BI + Google Sheets: Analyze support ticket trends in Power BI by pulling data from Zoho Desk. Summarized data, like ticket counts and average resolution times, is then saved to a Google Sheet for reporting.
About Microsoft Power BI
Use Power BI in Latenode to automate report generation and data analysis. Trigger report refreshes based on real-time events, then use Latenode to share insights across your team via Slack, email, or other apps. Automate your analytics pipeline and react faster, without manual Power BI updates. Latenode adds scheduling and distribution.
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About Zoho Desk
Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.
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How can I connect my Microsoft Power BI account to Zoho Desk using Latenode?
To connect your Microsoft Power BI account to Zoho Desk on Latenode, follow these steps:
Can I track desk tickets in Power BI?
Yes, you can! Latenode's flexible data transformation lets you send Zoho Desk ticket data to Microsoft Power BI for insightful reports. Get a clear view of support performance.
What types of tasks can I perform by integrating Microsoft Power BI with Zoho Desk?
Integrating Microsoft Power BI with Zoho Desk allows you to perform various tasks, including:
How secure is the Power BI data transferred via Latenode?
Latenode employs robust encryption and security protocols to ensure your Microsoft Power BI data is transferred securely between apps, protecting sensitive information.
Are there any limitations to the Microsoft Power BI and Zoho Desk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: