Build automated WhatsApp chatbot with product catalog knowledge base
This Latenode automation template builds a WhatsApp chatbot that allows users to interact with a service or database, providing automated responses to inquiries and facilitating real-time communication through the WhatsApp Business API. The chatbot is powered by a product catalog vector store, which serves as a knowledge base to help the AI-driven agent better understand and respond to customer questions. The workflow captures incoming WhatsApp messages, filters out non-text messages, and then uses the product catalog to generate relevant responses that are sent back to the user. This solution can be configured with WhatsApp Business Cloud API and OpenAI API credentials, as well as the URL for the product brochure PDF.