This template receives an incoming WhatsApp Business Cloud message on a Latenode webhook, loads your product catalog page with Apify, and uses ChatGPT to answer from that catalog.
JavaScript reads the question and sender phone. WhatsApp Business Cloud sends the reply. Connect WhatsApp Business Cloud. Put the Cloud API token on the WhatsApp Business Cloud connection.
Latenode bills workflow runtime in CPU seconds. The first 10,000 CPU seconds are free each month, then usage follows pay-as-you-go CPU-second pricing. Plug-and-Play (PnP) AI nodes are billed separately—each PnP token is $1 USD, charged pay-as-you-go at vendor cost plus a small processing fee, with no API keys required.
Full pricing — how CPU seconds work →Workflow preview
Meta posts the incoming WhatsApp Business Cloud message to your Latenode webhook.
JavaScript pulls the message text and sender phone. If the payload is not text, WhatsApp Business Cloud asks the customer to type a question.
Apify scrapes the product catalog or brochure URL you set so ChatGPT has current product text.
ChatGPT answers from the catalog text and the customer question. ChatGPT is Latenode AI, so you do not paste an OpenAI key.
WhatsApp Business Cloud sends that text back to the sender.
Add a WhatsApp Business Cloud connection and paste your Cloud API token there.
Add a webhook trigger and set that URL as the WhatsApp Cloud callback. Confirm the verify token Meta expects.
Add Apify and paste the product catalog or brochure URL Apify should scrape. Put the Apify API token on the Apify connection.
In JavaScript, read text and phone from the webhook. Send the catalog text plus the question to ChatGPT, then send the reply with WhatsApp Business Cloud.
FAQ
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