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How to connect Canny and JustCall
Create a New Scenario to Connect Canny and JustCall
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Canny, triggered by another scenario, or executed manually (for testing purposes). In most cases, Canny or JustCall will be your first step. To do this, click "Choose an app," find Canny or JustCall, and select the appropriate trigger to start the scenario.
Add the Canny Node
Select the Canny node from the app selection panel on the right.
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Add the JustCall Node
Next, click the plus (+) icon on the Canny node, select JustCall from the list of available apps, and choose the action you need from the list of nodes within JustCall.
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Authenticate JustCall
Now, click the JustCall node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your JustCall settings. Authentication allows you to use JustCall through Latenode.
Configure the Canny and JustCall Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Canny and JustCall Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Canny
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Save and Activate the Scenario
After configuring Canny, JustCall, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Canny and JustCall integration works as expected. Depending on your setup, data should flow between Canny and JustCall (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Canny and JustCall
Canny + JustCall + Slack: When a new feedback post is submitted in Canny, automatically find or create a contact in JustCall. Then, send a text message via JustCall and notify the team in Slack about the new feedback and the SMS sent.
JustCall + Canny + Google Sheets: Log JustCall missed call data, including contact details, and Canny feedback details, such as new posts and comments, in Google Sheets to analyze customer communication and feature requests.
Canny and JustCall integration alternatives
About Canny
Integrate Canny with Latenode to automate feedback management. Capture user suggestions and bug reports directly, then route them to the right teams. Use AI to categorize input, update task trackers, and notify users of progress, automating the feedback loop and improving responsiveness.
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About JustCall
Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.
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See how Latenode works
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FAQ Canny and JustCall
How can I connect my Canny account to JustCall using Latenode?
To connect your Canny account to JustCall on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Canny and click on "Connect".
- Authenticate your Canny and JustCall accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically call users who submit feature requests?
Yes, you can! Latenode lets you trigger JustCall when new Canny requests appear. Provide faster, personalized support and gather immediate feedback effortlessly.
What types of tasks can I perform by integrating Canny with JustCall?
Integrating Canny with JustCall allows you to perform various tasks, including:
- Create JustCall activities when new feedback is submitted in Canny.
- Send SMS updates via JustCall when a Canny post status changes.
- Log JustCall call details as notes on Canny posts.
- Create new Canny posts from recorded JustCall conversations.
- Update Canny user details based on JustCall contact information.
Can I use JavaScript functions to transform Canny data in Latenode?
Yes, Latenode supports custom JavaScript code. Enrich Canny data with advanced calculations before using it in JustCall automations.
Are there any limitations to the Canny and JustCall integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations might require custom JavaScript coding.
- Real-time synchronization depends on API availability and rate limits.
- Historical data migration between Canny and JustCall requires separate setup.
