Latenode
Virtual Medical Receptionist · AI-Powered

AI medical receptionist for clinics — never miss another patient call

A done-for-you virtual medical receptionist that answers every call, text and web enquiry — and books the patient straight into your schedule. 24/7, in your practice's name.

Try it yourself · ~2 minutes

Try it yourself · ~2 minutes

Hear your AI medical receptionist answer a patient call.

Start a voice call or a chat and play the patient — a chipped tooth, a new booking. The demo is a dental clinic; the booking logic is the same for any practice.

Choose your demo experience:

Start the chat

Runs right in your browser. No signup — the appointment card fills in as you chat.

What lands in your schedule

Waiting for chat

This appointment card fills in live while you talk — exactly what your reception sees.

Patient
Phone
Reason
New / returning
Preferred

Booked: Thu 10:30 AM with Dr. Lee — confirmed by SMS.

Where patients slip away

67%

of patients just call another clinic when no one picks up — and most won't try you twice.

01

Around 1 in 4 calls to a practice goes unanswered — and 62% who hit voicemail hang up without leaving a message.

02

"Request an appointment" forms sit in an inbox for hours before anyone gets back to them.

03

Bookings that were never confirmed quietly turn into no-shows and empty chairs.

Sources: Patient10x patient-behaviour study; Talkdesk Healthcare Report 2025; Luma Health 2025.

What it actually does

A medical virtual receptionist that never clocks out.

Answers

Picks up

Every call, text and web enquiry — in seconds, 24/7, in your clinic's name.

Qualifies

Asks the right things

New or returning, reason for the visit, urgency and preferred provider — like a sharp receptionist would.

Books

Puts it in the schedule

Drops the appointment straight into your calendar or practice-management software. No callback needed.

Follows up

Confirms & reminds

Chases unconfirmed bookings and reminds patients, so fewer slots turn into no-shows.

Why it's not the same old thing

You've tried the rest. This actually books patients.

vs. an answering service

They take a message and hand it back to your reception to deal with.

This books the appointment while the patient is still on the line.

vs. an online booking widget

It only works for the patients who visit your website and never call.

This answers the phone — where most patients still book — and the web form too.

vs. hiring more reception

A new hire covers business hours, then goes home.

This covers nights, weekends and overflow — for a fraction of a wage.

You stay in control

You don't manage it. But you see everything.

No dashboard to babysit, no settings to learn. The work shows up where your team already looks — and you can check exactly what it did, any time.

Appointments land in your schedule

Booked visits appear right in the calendar or practice software you already check every day. Nothing new to log into.

Every call, recorded

A simple log of who called and what happened — listen back to any conversation the AI receptionist handled.

A weekly rundown

Calls answered, after-hours catches, appointments booked, bookings confirmed — sent to your phone or inbox.

Instant alerts on the urgent ones

An urgent request, or anything it can't handle, pings a real person right away to step in.

Done for you

We build it, run it, and keep it tuned.

You don't touch a thing. We set it up, connect it to your tools, and keep it sharp — you just get the booked appointments and a clear view of what it caught.

How It Works

1. Discovery call~15 minutes
2. We build & connect itDone for you
3. It answers & books24/7
4. Ongoing supportWe monitor it

Simple pricing

From $500/month. Setup from $500. That's it.

From $500/month

Your virtual medical receptionist on one channel — most clinics start with phone calls: answered, qualified and booked, 24/7. We monitor it and keep it tuned.

Call volume

$500/month covers typical clinic call volume. Higher-volume practices are quoted based on monthly calls.

Add-ons

More channels anytime — website chat, SMS text-back, web-enquiry follow-up. Each added channel quoted on the call.

From $500

One-time setup — full configuration for your clinic + connection to one system you already use (your calendar or practice-management software). Extra systems quoted on the call.

A single new patient is worth far more than a month of this. One recovered after-hours booking can cover the whole year of nights and weekends.

Cancel any month.

What clinics ask before they start

Your phone is ringing. Let's make sure someone answers.

See what your patients will hear, or book a 15-minute call and we'll map it to your clinic.

Start free