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How to connect Fibery and Vitally
Create a New Scenario to Connect Fibery and Vitally
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Fibery, triggered by another scenario, or executed manually (for testing purposes). In most cases, Fibery or Vitally will be your first step. To do this, click "Choose an app," find Fibery or Vitally, and select the appropriate trigger to start the scenario.
Add the Fibery Node
Select the Fibery node from the app selection panel on the right.
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Add the Vitally Node
Next, click the plus (+) icon on the Fibery node, select Vitally from the list of available apps, and choose the action you need from the list of nodes within Vitally.
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Authenticate Vitally
Now, click the Vitally node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Vitally settings. Authentication allows you to use Vitally through Latenode.
Configure the Fibery and Vitally Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Fibery and Vitally Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Vitally
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Fibery, Vitally, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Fibery and Vitally integration works as expected. Depending on your setup, data should flow between Fibery and Vitally (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Fibery and Vitally
Fibery + Vitally + Slack: When a new or updated feature request is created in Fibery, Vitally updates the segment of affected users. A message is then sent to a dedicated Slack channel to discuss the potential impact on users.
Vitally + Fibery + Jira: When a customer's health score is updated in Vitally, an entity representing a bug report is automatically created in Fibery. Subsequently, a Jira issue is created to track the resolution of the bug.
Fibery and Vitally integration alternatives
About Fibery
Sync Fibery's structured data—tasks, projects, wikis—into Latenode for automated workflows. Trigger actions like sending notifications on status changes or updating other tools. Latenode adds logic and integrations Fibery lacks, building complex flows with no code. Automate cross-functional workflows beyond Fibery's native capabilities.
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About Vitally
Use Vitally in Latenode to centralize customer success data and automate actions based on health scores. Sync data, trigger alerts for at-risk users, and personalize support workflows, all within Latenode's visual editor. Combine Vitally's insights with other tools for smarter, automated customer lifecycle management.
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FAQ Fibery and Vitally
How can I connect my Fibery account to Vitally using Latenode?
To connect your Fibery account to Vitally on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Fibery and click on "Connect".
- Authenticate your Fibery and Vitally accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I sync customer health scores from Vitally to Fibery?
Yes, easily! Latenode lets you automate this, keeping your Fibery aligned with real-time Vitally data, enhancing project planning and resource allocation with current customer insights.
What types of tasks can I perform by integrating Fibery with Vitally?
Integrating Fibery with Vitally allows you to perform various tasks, including:
- Create Fibery Features from new at-risk Vitally customer segments.
- Update Vitally customer data when a Fibery project reaches a milestone.
- Trigger a Vitally survey when a Fibery bug is marked as resolved.
- Send notifications on Slack based on data changes in both platforms.
- Generate weekly reports summarizing key metrics from both platforms.
How does Latenode handle complex data transformations between Fibery and Vitally?
Latenode’s flexible data mapping and JavaScript blocks allow complex transformations, ensuring seamless data flow between Fibery and Vitally.
Are there any limitations to the Fibery and Vitally integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Fibery or Vitally API may affect performance.
- Custom fields in Fibery might require manual mapping initially.
- Complex workflows with extensive data may require optimization.
