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Enrich Vitally customer profiles by using Google Vertex AI to analyze support tickets, chats, and emails. Latenode’s visual editor and affordable execution pricing make it easier to build and scale AI-powered customer intelligence workflows with no-code and JavaScript.
Connect Google Vertex AI and Vitally in minutes with Latenode.
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Create a New Scenario to Connect Google Vertex AI and Vitally
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Vertex AI, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Vertex AI or Vitally will be your first step. To do this, click "Choose an app," find Google Vertex AI or Vitally, and select the appropriate trigger to start the scenario.
Add the Google Vertex AI Node
Select the Google Vertex AI node from the app selection panel on the right.
Google Vertex AI
Configure the Google Vertex AI
Click on the Google Vertex AI node to configure it. You can modify the Google Vertex AI URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Vitally Node
Next, click the plus (+) icon on the Google Vertex AI node, select Vitally from the list of available apps, and choose the action you need from the list of nodes within Vitally.
Google Vertex AI
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Vitally
Authenticate Vitally
Now, click the Vitally node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Vitally settings. Authentication allows you to use Vitally through Latenode.
Configure the Google Vertex AI and Vitally Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Vertex AI and Vitally Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Vitally
Trigger on Webhook
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Google Vertex AI
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Google Vertex AI, Vitally, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google Vertex AI and Vitally integration works as expected. Depending on your setup, data should flow between Google Vertex AI and Vitally (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Vitally + Google Vertex AI + Slack: When a new note is created in Vitally, the note's content is analyzed for sentiment using Google Vertex AI. If the sentiment is negative, a message is sent to a designated Slack channel alerting the team.
Vitally + Google Vertex AI + Zendesk: When a new note is created in Vitally, the note's content is summarized using Google Vertex AI. If the summary indicates an urgent issue, a new ticket is created in Zendesk to address it.
About Google Vertex AI
Use Vertex AI in Latenode to build AI-powered automation. Quickly integrate machine learning models for tasks like sentiment analysis or image recognition. Automate data enrichment or content moderation workflows without complex coding. Latenode’s visual editor makes it easier to chain AI tasks and scale them reliably, paying only for the execution time of each flow.
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About Vitally
Use Vitally in Latenode to centralize customer success data and automate actions based on health scores. Sync data, trigger alerts for at-risk users, and personalize support workflows, all within Latenode's visual editor. Combine Vitally's insights with other tools for smarter, automated customer lifecycle management.
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How can I connect my Google Vertex AI account to Vitally using Latenode?
To connect your Google Vertex AI account to Vitally on Latenode, follow these steps:
Can I analyze user sentiment using Google Vertex AI and update Vitally?
Yes! Latenode lets you analyze user feedback with Google Vertex AI and automatically update Vitally, enhancing your customer insights and enabling proactive engagement.
What types of tasks can I perform by integrating Google Vertex AI with Vitally?
Integrating Google Vertex AI with Vitally allows you to perform various tasks, including:
How can I use custom JavaScript with Google Vertex AI on Latenode?
Latenode allows you to enhance Google Vertex AI integrations with custom JavaScript for advanced data manipulation or API calls, unlocking maximum flexibility.
Are there any limitations to the Google Vertex AI and Vitally integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: