Latenode
Pipedrive

Sync new CallRail calls to create Pipedrive activities

This Latenode automation template helps sales teams keep their Pipedrive pipeline up-to-date by automatically creating new activities in Pipedrive whenever a new inbound phone call is received in CallRail.

The workflow pulls key details from the CallRail call data and maps them to configurable Pipedrive activity fields, enabling teams to easily track and manage their sales-related phone conversations within their CRM. This integration helps boost productivity and visibility by ensuring that Pipedrive activities are consistently synced with CallRail phone call records.

Updated Apr 29, 2026Est. run: 8sEst. cost: $0.0005
How Latenode estimates time and cost

Latenode bills workflow runs in credits: 1 credit = 30 seconds of processing. Minimum charge per run depends on your plan. Plug-and-Play (PnP) AI nodes are billed separately—each PnP token is $1 USD, charged pay-as-you-go at vendor cost plus a small processing fee, with no API keys required.

Full pricing — how credits work →
CRM & sales

Workflow preview

What this template does

  • Extracts key details from CallRail call data
  • Maps call data to configurable Pipedrive activity fields
  • Automatically creates new Pipedrive activities for inbound calls
  • Ensures Pipedrive activities are synced with CallRail records
  • Provides a unified view of sales-related phone conversations in Pipedrive

How it works

1
Trigger

Trigger: Phone Call Started in CallRail

This step triggers the workflow whenever a new inbound phone call is received in CallRail.

2
Action

Action: Create Activity in Pipedrive

This step creates a new activity in Pipedrive using the key details from the CallRail phone call, such as the caller's name, phone number, and any notes from the conversation.

3
Logic

Logic: Map CallRail Data to Pipedrive

This step takes the data from the CallRail phone call and maps it to the appropriate fields in the Pipedrive activity, ensuring that all relevant information is captured in the CRM.

Setup guide

1

Add CallRail Credential

In the Latenode Credentials panel, add your CallRail API credential. This will allow the integration to securely access your CallRail account data.

2

Add Pipedrive Credential

In the Latenode Credentials panel, add your Pipedrive API credential. This will allow the integration to securely access and update your Pipedrive CRM data.

3

Configure Trigger Node

In the Latenode visual builder, add a 'CallRail Phone Call Trigger' node. This node will listen for new inbound phone calls in your CallRail account and pass the call details to the next step.

4

Map CallRail Data to Pipedrive Activity

In the Pipedrive 'Create Activity' node settings, map the relevant CallRail phone call data fields (like caller name, phone number, call duration, etc.) to the corresponding Pipedrive activity fields. This will ensure the new Pipedrive activity is populated with the necessary call details.

5

Customize Pipedrive Activity

Further customize the new Pipedrive activity by setting the subject, owner, deal/organization/lead/project associations, activity type, and any additional notes or descriptions. These settings will help your sales team better manage and track the phone call activity within Pipedrive.

Requirements

Pipedrive account with admin access
Pipedrive API key or OAuth credentials
CallRail account with API access
CallRail API key or OAuth credentials

FAQ

Common questions about this template

Each run uses credits on your Latenode plan. We charge for processing time (1 credit = 30 seconds). Your actual cost depends on your plan and how long the run takes. See pricing plans for plans and how credits work.
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