How to connect Apollo and Userback
Create a New Scenario to Connect Apollo and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Apollo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Apollo or Userback will be your first step. To do this, click "Choose an app," find Apollo or Userback, and select the appropriate trigger to start the scenario.

Add the Apollo Node
Select the Apollo node from the app selection panel on the right.

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Add the Userback Node
Next, click the plus (+) icon on the Apollo node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.

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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Apollo and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Apollo and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring Apollo, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Apollo and Userback integration works as expected. Depending on your setup, data should flow between Apollo and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Apollo and Userback
Apollo + Userback + Slack: When a new lead is created in Apollo, a feedback request is automatically created in Userback. Subsequently, a notification is sent to the sales team in Slack, informing them about the new lead and the feedback request.
Userback + Apollo + Gmail: When negative feedback is received in Userback (detected e.g. using sentiment analysis, or a filter for specific keywords), the lead's contact information is enriched in Apollo, and a follow-up email is sent via Gmail to address the feedback.
Apollo and Userback integration alternatives
About Apollo
Need precise location data? Integrate Apollo into Latenode workflows to automatically geocode addresses or enrich customer profiles with location insights. Automate data validation and routing based on geographic parameters. Use Latenode's visual editor to build scalable location-aware processes without complex coding.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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See how Latenode works
FAQ Apollo and Userback
How can I connect my Apollo account to Userback using Latenode?
To connect your Apollo account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Apollo and click on "Connect".
- Authenticate your Apollo and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Userback feedback from new Apollo contacts?
Yes, you can! Latenode's visual editor makes it easy to automatically trigger feedback requests in Userback whenever a new contact is added in Apollo, streamlining feedback collection.
What types of tasks can I perform by integrating Apollo with Userback?
Integrating Apollo with Userback allows you to perform various tasks, including:
- Automatically create Userback tickets from Apollo contact interactions.
- Send Apollo contact information to Userback as user attributes.
- Update Userback user details when Apollo contact information changes.
- Trigger Apollo outreach sequences based on Userback feedback scores.
- Create Apollo tasks when new feedback is submitted in Userback.
HowsecureistheApollotoUserbackintegrationonLatenode?
Latenode uses secure authentication protocols for all integrations, ensuring your Apollo and Userback data is protected with industry-standard encryption.
Are there any limitations to the Apollo and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Initial data migration between Apollo and Userback may require manual setup.
- Complex Userback feedback workflows might need custom JavaScript coding.
- Rate limits from Apollo and Userback APIs can affect high-volume automation.