How to connect MySQL and Userback
Create a New Scenario to Connect MySQL and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a MySQL, triggered by another scenario, or executed manually (for testing purposes). In most cases, MySQL or Userback will be your first step. To do this, click "Choose an app," find MySQL or Userback, and select the appropriate trigger to start the scenario.

Add the MySQL Node
Select the MySQL node from the app selection panel on the right.


MySQL

Add the Userback Node
Next, click the plus (+) icon on the MySQL node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.


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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the MySQL and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the MySQL and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring MySQL, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the MySQL and Userback integration works as expected. Depending on your setup, data should flow between MySQL and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect MySQL and Userback
Userback + MySQL + Slack: When negative feedback is received in Userback, the automation finds the associated user data in MySQL and sends a message to a dedicated Slack channel, alerting the team with the feedback details and user information.
Userback + MySQL + Zendesk: Upon receiving new feedback in Userback, the automation retrieves user data from MySQL and creates a Zendesk ticket, referencing the user data and the feedback details for prompt support and follow-up.
MySQL and Userback integration alternatives

About MySQL
Use MySQL in Latenode to automate database tasks. Read, update, or create records based on triggers from other apps. Streamline data entry, reporting, or inventory management. Latenode's visual editor simplifies MySQL integrations, allowing you to build scalable workflows with no-code tools or custom JavaScript logic.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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FAQ MySQL and Userback
How can I connect my MySQL account to Userback using Latenode?
To connect your MySQL account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select MySQL and click on "Connect".
- Authenticate your MySQL and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I sync new Userback feedback to my MySQL database?
Yes, you can! Latenode automates this, instantly saving new Userback feedback in MySQL. Analyze user insights with advanced queries, create custom reports, and improve your product faster.
What types of tasks can I perform by integrating MySQL with Userback?
Integrating MySQL with Userback allows you to perform various tasks, including:
- Storing new Userback feedback in a MySQL database for analysis.
- Updating Userback users when their MySQL data changes.
- Creating Userback tickets from MySQL alerts.
- Triggering MySQL updates when new feedback is submitted in Userback.
- Backing up Userback data to a MySQL database.
How can I use JavaScript to customize my MySQL Userback integration?
Latenode allows adding JavaScript code blocks for custom transformations. For example, format Userback data before inserting it into MySQL, or trigger complex logic.
Are there any limitations to the MySQL and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Large data transfers from MySQL might take time depending on the connection.
- Custom JavaScript code requires some coding knowledge.
- Complex database schemas might require advanced configuration.