Atera and Jira Integration

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Sync Atera alerts to Jira as new issues or comments, keeping development aligned with support. Latenode's visual editor and JavaScript nodes add customization, and affordable pricing scales with your automation.

Swap Apps

Atera

Jira

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Atera and Jira

Create a New Scenario to Connect Atera and Jira

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Atera, triggered by another scenario, or executed manually (for testing purposes). In most cases, Atera or Jira will be your first step. To do this, click "Choose an app," find Atera or Jira, and select the appropriate trigger to start the scenario.

Add the Atera Node

Select the Atera node from the app selection panel on the right.

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Atera

Configure the Atera

Click on the Atera node to configure it. You can modify the Atera URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Atera

Sign In
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Run node once

Add the Jira Node

Next, click the plus (+) icon on the Atera node, select Jira from the list of available apps, and choose the action you need from the list of nodes within Jira.

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Authenticate Jira

Now, click the Jira node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Jira settings. Authentication allows you to use Jira through Latenode.

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Run node once

Configure the Atera and Jira Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Select an action *

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The action ID

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Run node once

Set Up the Atera and Jira Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Atera, Jira, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Atera and Jira integration works as expected. Depending on your setup, data should flow between Atera and Jira (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Atera and Jira

Atera + Jira + Slack: When a new or updated customer is registered in Atera, a corresponding issue is created in Jira to track the customer's needs. A Slack message is then sent to the relevant team channel to notify them of the new Jira issue.

Jira + Atera + Microsoft Teams: When an issue is updated in Jira, the corresponding Atera customer record is updated with relevant information. Then a message is sent to a Microsoft Teams channel to keep stakeholders informed about the update.

Atera and Jira integration alternatives

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

About Jira

Sync Jira issues to other tools or trigger actions based on status changes. Automate bug reporting, task assignment, or notifications without code. Latenode lets you visually integrate Jira into complex workflows. Extend functionality with JavaScript and control costs with execution-based pricing, not per-step fees.

See how Latenode works

FAQ Atera and Jira

How can I connect my Atera account to Jira using Latenode?

To connect your Atera account to Jira on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Atera and click on "Connect".
  • Authenticate your Atera and Jira accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Jira tickets from new Atera alerts?

Yes, you can! Latenode's visual editor simplifies this, ensuring critical Atera alerts instantly generate Jira tickets, boosting response times and improving issue tracking.

What types of tasks can I perform by integrating Atera with Jira?

Integrating Atera with Jira allows you to perform various tasks, including:

  • Automatically creating Jira tickets from new Atera service requests.
  • Syncing Atera asset information with corresponding Jira configuration items.
  • Updating Atera tickets when related Jira issues are resolved.
  • Triggering Atera automations from Jira issue status changes.
  • Aggregating Atera and Jira data for unified reporting dashboards.

HowdoesLatenodeenhanceAteraworkflowswithoutcomplexcoding?

Latenode's no-code interface, combined with JavaScript support, lets you build powerful Atera automations that precisely fit your needs, enhancing flexibility.

Are there any limitations to the Atera and Jira integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time synchronization depends on the API rate limits of both Atera and Jira.
  • Custom field mapping requires familiarity with Atera and Jira field types.
  • Complex workflows with extensive data transformations might need JavaScript.

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