How to connect GitLab and Userback
Create a New Scenario to Connect GitLab and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a GitLab, triggered by another scenario, or executed manually (for testing purposes). In most cases, GitLab or Userback will be your first step. To do this, click "Choose an app," find GitLab or Userback, and select the appropriate trigger to start the scenario.

Add the GitLab Node
Select the GitLab node from the app selection panel on the right.


GitLab

Add the Userback Node
Next, click the plus (+) icon on the GitLab node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.


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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the GitLab and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the GitLab and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring GitLab, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the GitLab and Userback integration works as expected. Depending on your setup, data should flow between GitLab and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect GitLab and Userback
GitLab + Slack + Userback: When a GitLab issue is closed, a message is sent to a dedicated Slack channel, and a comment is added to the corresponding Userback feedback.
Userback + GitLab + Jira: When new feedback is created in Userback, a bug report is created in GitLab. If the feedback is flagged as critical, a new issue is also created in Jira.
GitLab and Userback integration alternatives

About GitLab
Use GitLab in Latenode to automate CI/CD pipelines and track code changes. Trigger workflows on commit, issue, or merge requests to update project management tools, send notifications, or provision environments. Simplify development workflows with flexible, low-code automation and scale easily via Latenode.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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See how Latenode works
FAQ GitLab and Userback
How can I connect my GitLab account to Userback using Latenode?
To connect your GitLab account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select GitLab and click on "Connect".
- Authenticate your GitLab and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Userback tickets from GitLab issues?
Yes, you can! Latenode's visual editor makes it easy to trigger Userback ticket creation when a new issue is created in GitLab,ensuring prompt feedback on critical code changes.
What types of tasks can I perform by integrating GitLab with Userback?
Integrating GitLab with Userback allows you to perform various tasks, including:
- Automatically creating Userback feedback items for new GitLab issues.
- Posting Userback feedback as comments on GitLab merge requests.
- Updating Userback ticket status when GitLab issue status changes.
- Sending notifications about new Userback feedback within GitLab channels.
- Generating reports combining data from both GitLab and Userback.
HowdoIautomateGitLabtaskswithoutwritingcodeonLatenode?
Latenode's no-code blocks simplify GitLab automation. Add triggers, actions, and logic visually, extending GitLab's functionality.
Are there any limitations to the GitLab and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits of the GitLab and Userback APIs may affect high-volume workflows.
- Custom fields in Userback may require custom JavaScript for full integration.
- Complex GitLab branching strategies might need advanced workflow configurations.