How to connect JustCall and OpenAI Responses
Create a New Scenario to Connect JustCall and OpenAI Responses
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or OpenAI Responses will be your first step. To do this, click "Choose an app," find JustCall or OpenAI Responses, and select the appropriate trigger to start the scenario.

Add the JustCall Node
Select the JustCall node from the app selection panel on the right.


JustCall

Configure the JustCall
Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the OpenAI Responses Node
Next, click the plus (+) icon on the JustCall node, select OpenAI Responses from the list of available apps, and choose the action you need from the list of nodes within OpenAI Responses.


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Authenticate OpenAI Responses
Now, click the OpenAI Responses node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenAI Responses settings. Authentication allows you to use OpenAI Responses through Latenode.
Configure the JustCall and OpenAI Responses Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the JustCall and OpenAI Responses Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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OpenAI Responses
Trigger on Webhook
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Save and Activate the Scenario
After configuring JustCall, OpenAI Responses, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the JustCall and OpenAI Responses integration works as expected. Depending on your setup, data should flow between JustCall and OpenAI Responses (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect JustCall and OpenAI Responses
JustCall + OpenAI Responses + Slack: When a new text message is received in JustCall, the content is sent to OpenAI to generate a summary. This summary is then posted to a designated Slack channel for team review.
JustCall + OpenAI Responses + Google Sheets: When a new text message is received in JustCall, the content is sent to OpenAI to analyze the sentiment of the text. The sentiment analysis result is then added as a new row in a Google Sheet for performance tracking and analysis.
JustCall and OpenAI Responses integration alternatives

About JustCall
Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.
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About OpenAI Responses
Need AI-powered text generation? Use OpenAI Responses in Latenode to automate content creation, sentiment analysis, and data enrichment directly within your workflows. Streamline tasks like generating product descriptions or classifying customer feedback. Latenode lets you chain AI tasks with other services, adding logic and routing based on results โ all without code.
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See how Latenode works
FAQ JustCall and OpenAI Responses
How can I connect my JustCall account to OpenAI Responses using Latenode?
To connect your JustCall account to OpenAI Responses on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select JustCall and click on "Connect".
- Authenticate your JustCall and OpenAI Responses accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automate personalized call follow-ups using AI?
Yes, using Latenode! Automatically generate & send custom OpenAI Responses based on JustCall data, enhancing customer engagement and saving valuable time with powerful automation.
What types of tasks can I perform by integrating JustCall with OpenAI Responses?
Integrating JustCall with OpenAI Responses allows you to perform various tasks, including:
- Automatically generating personalized SMS replies after a JustCall call.
- Analyzing call transcripts and creating summaries with OpenAI.
- Updating CRM records with AI-extracted data from JustCall calls.
- Sending automated follow-up emails based on call outcomes.
- Creating support tickets based on sentiment analysis of call recordings.
Can I trigger OpenAI Responses workflows directly from JustCall events?
Yes, with Latenode! You can trigger workflows from calls, SMS, or other JustCall events for real-time automation and enhanced efficiency.
Are there any limitations to the JustCall and OpenAI Responses integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by JustCall and OpenAI Responses APIs may affect performance.
- Complex workflows may require advanced configuration and troubleshooting.
- Historical data migration between the two platforms is not directly supported.