How to connect PagerDuty and Thankster
Create a New Scenario to Connect PagerDuty and Thankster
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Thankster will be your first step. To do this, click "Choose an app," find PagerDuty or Thankster, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node
Select the PagerDuty node from the app selection panel on the right.

PagerDuty
Configure the PagerDuty
Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Thankster Node
Next, click the plus (+) icon on the PagerDuty node, select Thankster from the list of available apps, and choose the action you need from the list of nodes within Thankster.

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Authenticate Thankster
Now, click the Thankster node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Thankster settings. Authentication allows you to use Thankster through Latenode.
Configure the PagerDuty and Thankster Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the PagerDuty and Thankster Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Thankster
Trigger on Webhook
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Save and Activate the Scenario
After configuring PagerDuty, Thankster, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the PagerDuty and Thankster integration works as expected. Depending on your setup, data should flow between PagerDuty and Thankster (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect PagerDuty and Thankster
PagerDuty + Thankster + Slack: When a high-priority incident is resolved in PagerDuty, automatically send a thank you card to the on-call team using Thankster and notify a channel in Slack.
PagerDuty + Thankster + Google Sheets: Track the sending of Thankster cards to responders in a Google Sheet based on PagerDuty incidents to maintain a gratitude log. A new row is added to the sheet each time a Thankster card is sent.
PagerDuty and Thankster integration alternatives
About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
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About Thankster
Use Thankster in Latenode to automate personalized handwritten notes for customers. Trigger notes based on events like purchases or milestones. Enhance CRM workflows by adding a human touch. Latenode lets you manage Thankster requests at scale with no-code logic and custom integrations. Centralize and track all your personalized outreach.
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See how Latenode works
FAQ PagerDuty and Thankster
How can I connect my PagerDuty account to Thankster using Latenode?
To connect your PagerDuty account to Thankster on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select PagerDuty and click on "Connect".
- Authenticate your PagerDuty and Thankster accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically send a thank-you note after incident resolution?
Yes, you can! With Latenode, trigger a Thankster card after a PagerDuty incident is resolved. This boosts team morale and shows appreciation, all automated with a no-code workflow.
What types of tasks can I perform by integrating PagerDuty with Thankster?
Integrating PagerDuty with Thankster allows you to perform various tasks, including:
- Send personalized thank-you notes after resolving high-priority incidents.
- Automatically trigger a Thankster card to acknowledge on-call team efforts.
- Create a log of appreciation cards sent based on PagerDuty alerts.
- Notify managers via Thankster about critical incidents that have been resolved.
- Track response times and send gratitude cards based on performance metrics.
Can I filter PagerDuty incidents by severity before sending a Thankster card?
Yes! Latenode allows you to filter incidents based on urgency and impact using conditional logic before triggering Thankster, ensuring relevant appreciation.
Are there any limitations to the PagerDuty and Thankster integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Custom card designs in Thankster might require manual adjustments.
- Complex PagerDuty alert rules may need fine-tuning for optimal triggering.
- The number of Thankster cards sent is subject to your Thankster subscription plan.