This Latenode automation template helps teams automatically monitor their PagerDuty incident management system and immediately notify relevant stakeholders via email whenever a new incident is detected.
By integrating PagerDuty and email, this solution streamlines incident response, ensuring key personnel are informed in a timely manner about critical issues that require their attention. This template is designed for teams that rely on PagerDuty to manage their incident response workflows and want to enhance their notification processes.
Latenode bills workflow runs in credits: 1 credit = 30 seconds of processing. Minimum charge per run depends on your plan. Plug-and-Play (PnP) AI nodes are billed separately—each PnP token is $1 USD, charged pay-as-you-go at vendor cost plus a small processing fee, with no API keys required.
Full pricing — how credits work →Workflow preview
The automation monitors the PagerDuty incident management system for any new incidents that are created.
When a new incident is detected, the automation extracts relevant details about the incident, such as the incident title, description, and priority, to include in the notification email.
The automation then sends an email notification to the relevant stakeholders, informing them about the new incident and providing the key details extracted in the previous step.
1. In the Latenode Credentials panel, add a new PagerDuty credential. Enter your PagerDuty API key or OAuth details to authenticate with your PagerDuty account.
1. In the Latenode builder, add a PagerDuty Incident Monitor node. 2. Connect the PagerDuty credential you added in the previous step. 3. Configure the node settings to specify the parameters for monitoring PagerDuty incidents, such as the incident severity, status, and assignment.
1. In the Latenode Credentials panel, add a new Gmail credential. Enter your Gmail account email and password or OAuth details to authenticate with your Gmail account.
1. In the Latenode builder, add a Gmail Email Sender node. 2. Connect the Gmail credential you added in the previous step. 3. Configure the node settings to specify the email recipient, subject, and body content for the incident notification.
1. In the Gmail Email Sender node, map the relevant PagerDuty incident data (such as incident title, description, and priority) to the email subject and body fields.
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