Latenode

Automatically notify stakeholders of new PagerDuty incidents

This template starts when PagerDuty reports a new or updated incident, keeps newly triggered ones in JavaScript, and emails stakeholders from Gmail. Connect PagerDuty and Gmail. Put the PagerDuty key on the PagerDuty connection. Set the recipient list on the Gmail send step.

Updated Sep 16, 2026Est. run: 7sEst. cost: $0.0004
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Latenode bills workflow runtime in CPU seconds. The first 10,000 CPU seconds are free each month, then usage follows pay-as-you-go CPU-second pricing. Plug-and-Play (PnP) AI nodes are billed separately—each PnP token is $1 USD, charged pay-as-you-go at vendor cost plus a small processing fee, with no API keys required.

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Workflow preview

What this template does

  • Emails stakeholders when PagerDuty opens an incident
  • Starts from PagerDuty new or updated incident
  • Puts title, urgency, and link in the message
  • Keeps the PagerDuty API key on the PagerDuty connection

How it works

1
Trigger

Watch PagerDuty incidents

The scenario starts when PagerDuty creates or updates an incident on the account you connect.

2
Logic

Keep new incidents

JavaScript keeps newly triggered incidents and shapes title, urgency, and the incident URL.

3
Action

Email stakeholders

Gmail sends that summary to the addresses you set.

Setup guide

1

Connect PagerDuty

Add a PagerDuty connection and paste your PagerDuty API key there. Watch new or updated incidents.

2

Connect Gmail

Add a Gmail connection with permission to send mail.

3

Map the email

In JavaScript, keep newly triggered incidents and build subject and body from title, urgency, and URL. Put stakeholder addresses on the Gmail send step.

Requirements

A PagerDuty account Latenode can watch for incidents
A PagerDuty API key stored on the PagerDuty connection
A Gmail mailbox that can send to your stakeholder list

FAQ

Common questions about this template

Each run uses credits on your Latenode plan. We charge for processing time (1 credit = 30 seconds). Your actual cost depends on your plan and how long the run takes. See pricing plans for plans and how credits work.