Latenode
WhatsApp Personal Account
Google Dialogflow ES
WhatsApp Business Cloud

Automate WhatsApp responses with AI or predefined logic

The proposed automation system enables users to receive and respond to WhatsApp messages using a conversational AI or predefined logic.

The system ingests incoming WhatsApp messages, processes them through AI-powered natural language understanding or pre-configured response rules, and then automatically sends relevant text responses back to the user. This solution is designed to help businesses and individuals efficiently manage their WhatsApp communications without the need for manual intervention, streamlining customer service or personal messaging workflows.

Updated Apr 6, 2026Est. run: 26sEst. cost: $0.0703
How Latenode estimates time and cost

Latenode bills workflow runs in credits: 1 credit = 30 seconds of processing. Minimum charge per run depends on your plan. Plug-and-Play (PnP) AI nodes are billed separately—each PnP token is $1 USD, charged pay-as-you-go at vendor cost plus a small processing fee, with no API keys required.

Full pricing — how credits work →
AI agents & chatbots

Workflow preview

What this template does

  • Extracts incoming WhatsApp messages from configured sources
  • Processes messages through conversational AI or pre-defined logic
  • Generates relevant text responses based on message content
  • Automatically sends the generated responses back to the user
  • Stores processed messages and responses in a database

How it works

1
Trigger

Receive WhatsApp Messages

The system monitors the user's personal WhatsApp account for new incoming messages.

2
AI

Analyze Message with Dialogflow

The incoming message text is processed through an AI-powered natural language understanding system, such as Google Dialogflow, to classify the user's intent and generate an appropriate response.

3
Action

Send WhatsApp Response

The system automatically sends the generated response back to the user via the WhatsApp Business Cloud API, completing the automated workflow.

Setup guide

1

Add WhatsApp Business Cloud API Credential

1. In the Latenode Credentials panel, add a new credential for the WhatsApp Business Cloud API. Enter your WhatsApp API key and other required authentication details.

2

Configure WhatsApp Incoming Message Node

1. In the Latenode visual builder, add a WhatsApp Incoming Message node. 2. In the node settings, select the WhatsApp Business Cloud API credential you added earlier. 3. Configure the node to listen for incoming WhatsApp messages.

3

Add Conversational AI Integration

1. In the Latenode Credentials panel, add a credential for your chosen conversational AI integration (e.g., Google Dialogflow ES, ChatGPT, OpenAI GPT Assistants). 2. In the Latenode visual builder, add a node for the conversational AI integration and connect it to the WhatsApp Incoming Message node. 3. Configure the conversational AI node settings, such as language model, response generation parameters, and any other required inputs.

4

Configure Response Logic

1. In the Latenode visual builder, add a Code node or another suitable node to handle the response logic. 2. In the node settings, write the code to process the incoming WhatsApp message and generate the appropriate response based on your business requirements or predefined logic.

5

Add WhatsApp Outgoing Message Node

1. In the Latenode visual builder, add a WhatsApp Outgoing Message node. 2. Connect the Response Logic node to the WhatsApp Outgoing Message node. 3. Configure the WhatsApp Outgoing Message node settings, such as the recipient's phone number and the message content.

Requirements

Obtain a WhatsApp Business Cloud API key and integrate it with the automation system
Set up a Google Dialogflow ES agent and obtain the required credentials to integrate with the automation system
Integrate with the ChatGPT API or other OpenAI-based assistants to enable conversational AI processing of WhatsApp messages
Configure access to the necessary Latenode workspace to leverage headless browser capabilities for processing WhatsApp messages

FAQ

Common questions about this template

Each run uses credits on your Latenode plan. We charge for processing time (1 credit = 30 seconds). Your actual cost depends on your plan and how long the run takes. See pricing plans for plans and how credits work.
Contact support →

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